Connor Farrington Email & Phone Number

Boston, Ma, Us

▪ Serve as a liaison between customer, internal teams and vendors from execution of sale to delivery▪ Manage software and technical support contracts and renewals▪ Negotiate special pricing agreements, create quotes based on requirements, enter orders and track deliverables▪ Monitor resources, scheduling, contractual commitments, and customer satisfaction▪ Recognized as a highly collaborative, reliable resource by management and co-workers

Rochester, New York, Us

▪ Solution-driven sales through the development of strong customer relationships, coordination of internaland vendor technical support, training resources and attentive customer service▪ Manage over $2.5M of business with 50+ end user accounts in life sciences, industrial manufacturing, foodand beverage, original equipment manufacturing, wastewater, and machine integration industries▪ Manage new contract negotiations, renewal quotation process and financial payment arrangements▪ Leverage customer consumption data to drive better pricing through vendor partners

Rochester, New York, Us

Outside Industrial Sales- 3M Certified in abrasives, bonding, and safety products

Rochester, New York, Us

- Worked with inside sales to support quotation, order management, and customer care - Assisted in conducting OSHA compliant industrial safety inspections - Provided account management support-sales calls, follow up calls, supplier meetings - Gained working knowledge of automation components, process controls, PLC programming and understanding of end-user application through hands-on training and demonstrations - Facilitated the introduction of Milwaukee tools to the industrial product portfolio and NY contractor market

Potsdam, Ny, Us

Responsibilities:- Interviewing, hiring, and onboarding of new employees- Manage call center and analyze nightly reports- Work with other managers to improve processes and scheduling

Potsdam, Ny, Us

- Responsible for mentoring multiple groups of incoming freshman- Help students transition from high school to college- Take attendance, answer questions, assign homework, and grade homework- Bring a positive, encouraging, attitude to groups and lead by example for other students- Share personal experiences and invovement to spark interest in new students- Manage different sessions with different groups

Potsdam, Ny, Us

- Call alumni to ask for donations to the Clarkson Fund- Build rapport with customer to establish a relationship- Tailor phone script to make connections to each individual alumnus- Utilize computer calling system- Process payments through online server- Caller of the Week 3/2816- Made top 10 list for # of Reh Challenge Donations in my first semester of calling

Potsdam, Ny, Us

- Photograph all different kinds of events on campus- Communicate with students and faculty to organize group pictures- Post process images using Adobe Lightroom- Interact with marketing department to learn needs for photos

Hanover, De

- Maintain master data for customer price agreements, part materials, scheduling, volume forecasting, and prototype orders- Provide request for quotation to involved departments- Support Sales Manager to validate prices on customer orders against offers and maintain sales prices in SAP- Coordinate Change Management activities with Project Management and Sales Manager- Regular management of customer internet portal platforms while focusing on quality data related to the commercial aspects of business- Assist and promote internal understanding of customer portals and relevant for other departments (Quality, Engineering, Project Management, Logistics)

Venice, Florida, Us

- Manage day to day reservations and scheduling- Hold customer relationships through interaction and rapport building- Maintenance and repairs to the fleet of boats- Individualized customer service to meet specific needs of customer

Atlanta, Ga, Us

- Learn procedural safety tasks- Understand package logistics and priority- Prioritizing to meet different customer needs- Adhere to time commitments made to customers in advance- Follow daily timeline closely in order to complete the day

- Provide detailed customer service- Complete cash payment transactions quickly and accurately- Host company outings, group events, and birthday parties- Maintenance and repair to bowling pin setting machines- Run biggest in house league, form relationships with league members, and keep financial records for league

- Coordinate and create yearly schedule of state fishing tournament and club meetings- Complete and submit state fishing tournament event applications for approval by the New Hampshire Fish and Game Department- Communicate with volunteer boat captains and arrange angler pairings on all boats of the tournament- Mentor younger anglers and collaborate with executive board members- Represent the NH Jr. Bssmasters at monthly state meetings

- Provide individualized customer service to meet the specific needs of each customer- Extensive phone communication between customers and suppliers on a daily basis- Creating customer accounts as well as repair orders in the ERP System- Scheduling custom on-site service calls and the transportation of customer equipment- Quote preparation, creation, and submission- Retail sales, invoicing, and payment processing- Maintenance and light repair of heavy equipment- Onsite mechanical inspection of all John Deere tractors sold at Home Depot or Lowe's in the states of New Hampshire and Massachusetts- Completion of North-East region customer follow-up and satisfaction calls

New Hampshire just recently recognised bass fishing as a high school varsity sport. At the time Exeter High School did not have a bass fishing team, I set out to change that. I created a presentation and presented to the school principal and met with the athletic director multiple times. After the approval from the prncipal and athletic director, the team was formed and also registered the team to compete in B.A.S.S. Nation tournaments. Our team won the first ever inaugural NH State High School Bass fishing tournament. The next year our team came in second, and was eligible to move onto the B.A.S.S. National High School Championship in Paris, Tennessee. After traveling the 1,300 miles there and competing against 60 other teams from all over the United States, we finished 12th overall after 4 days of competition. We were even featured on ESPN for holding 2nd place spot after the second day of competition.News Article: http://www.seacoastonline.com/article/20140718/Sports/407180314