Connor Forrest Email & Phone Number

Markham, Ontario, Canada

Insurance advisor and underwriting professional licensed to sell personal lines insurance directly to consumers and to service all their insurance related needs.

Markham, Ontario, Canada

• Assisted customers with insightful hands-on technical support with iOS, macOS, and third-party softwares• Maintained up-to-date knowledge of industry trends and best practices relating to sales and technical troubleshooting• Utilized CRM software to generate and track business leads, evaluate customer feedback and enhance troubleshooting workflows• Experienced in handling sensitive customer information in a real-time environment while navigating escalations through effective communication and empathy.

Markham, Ontario, Canada

- Serve as a primary source of knowledge on Apple products and systems to help aid and troubleshoot customer issues- Develop strong and positive relationships with customers while offering in-person solutions using Apple knowledge

Mississauga, Ontario, Canada

• Conceptualized and coordinated content creation workflows and editorial calendars for various brands including Hisense and Lactantia• Scheduled and published content strategically to optimize reach and engagement• Supported team members with the construction of the company's inaugural newsletter through copy-editing, formatting and designing of the company website• Monitored progress of experiential campaigns by coordinating with on-site Account Executives

Etobicoke, Ontario, Canada

- Provide customers with Fido cellular and internet services at a competitive price point.- Demonstrate a strong understanding of the carrier landscape and position Fido products at the forefront of consumer's minds. - Take ownership of opening and closing tasks at retail location, including auditing cash variances, store inventory and cash deposits.

Honours Bachelor Of Applied Arts In Media Studies

Media Communications Diploma