Client Advisor
CurrentI am currently working as a Assistant Client Advisor or for Bexley Business & Employment, a government funded office dedicated to help and support those who are struggling to get back into work. I work on the Restart contract, as the In Work Support Advisor. I manage a caseload of around 100 people at a time and support them with their in work needs. This can include looking for new work, support once they are in employment, training options to progress their career or general wellbeing needs. I also look after our clients that go into self employment, where a part of my job is to gather evidence of proof of earnings and keep various data collections up to date. As well manage realistic expectations whilst providing a good customer service and client journey. I'm used to complying with GDPR, and viewing sensitive files and archiving across multiple in house systems. .