Connor Rivera Email & Phone Number

Ann Arbor, Michigan

- Utilize video games and digital technology to achieve therapeutic goals with pediatric patients working with licensed clinicians in identifying needs and providing accessible technology.- Partner with Child Life, Music Therapy, Art Therapy, Physical Therapy and Occupational Therapy to create specialized projects with patients to serve as self-expression, educational and legacy projects.- Provides training for Child Life and Creative Arts departments on integrating technology into therapeutic practice.- Works with Development and Digital Fundraising to support #StreamForMott, a crowd-fundraising platform for content creators to fundraise to support the program using Tiltify, DonorDrive and in-kind gifts.- Provides direct outreach for new partners and retention of external relationships through conferences, conventions and local events to build and foster relationships with department.- Implemented fleet of 180+ iPads, 40+ Nintendo Switches, and 300 other devices for hospital use maintaining HIPAA compliance and infection control standards.- Works with GetWellNetwork to build live-stream platform within hospital TV system for interactive live-shows with Creative Arts team.- Created and manages MottTube, an internal TV station also available on YouTube. Built a standardized process for hospital staff to create videos with clinical goal focus and collaboration. - Hosts weekly “Mott Arcade” event where hospital patients and families are invited for a large video game day and local businesses, organizations and donors volunteer alongside patients playing games to build community, awareness, and foster socialization.- Diversity, Equity and Inclusion committee member assisting in departmental development and improvement of hospital policies.- Assists in various hospital-wide events, recruiting, training, and managing volunteers and providing technical support.

Ann Arbor, Michigan

- Provide bedside therapeutic and recreational interventions utilizing video games and adaptive digital technology for pediatric patients, families and Child Life Department staff.- Partner with Music Therapy, Art Therapy, Recreational Therapy, Physical Therapy, and Medical Rehabilitation Engineering for collaborative and creative interventions designed for individual patient needs.- Provide Technical Support for Hospital Staff on new technology, practices and protocols.- Coordinate and recruit community volunteers for Mott Arcade events and weekly Tech Tuesday events.- Created standards and expectations of current role and program to develop new guidelines, training and programming.- Stream and produce live shows, productions and events internally and externally.- Represent department at community engagement events and educate community on Video Game therapy through public presentations at local national conferences, fundraisers and Michigan Medicine events.- Manage Child Life technology and provide education and training for HIPAA and compliant use.- Build partnerships with local and national organizations and streamers for developing department.- Work with local and national charities in developing program across multiple hospitals throughout country.

Ann Arbor, Michigan

- Managed, lead, and provided feedback and training to Genius Bar of 60+ individuals on a daily basis.- Provided customer service and complex conflict resolution through diagnosing customer issues with mobile devices and informing them of possible solutions regarding complex hardware and software problems.- Facilitated Youth and Community Programs on how to use products for professional and personal use.- Educated self and team on new technology releases and new store operation practices.- Built partnerships with business customers in enhancing their company through the use of technology.- Facilitated team meetings focusing on teamwork and leadership designed for individual and personal growth.- Elected store Volunteer Champion, connecting with local organizations through community engagement and volunteer opportunities for company market team.- Attained Apple Mobile Technician Certification for iOS and mobile device troubleshooting and repair.

Ann Arbor, Michigan

Ann Arbor, Michigan

Ypsilanti, Mi

• Developed, planned, implemented, and evaluated multifaceted programs, services, and activities including but not limited to: performing arts, lectures, excursions, films, and union programs.• Responsible for long-term programming planning, budgets, promotion, technical operations and hiring, training and supervision of six student staff members responsible for development, planning, marketing and execution of program events.• Mentored Graduate Assistant and staff in achieving academic and professional goals through opportunities.• Assisted in marketing strategies for department of Campus Life and initiatives to serve entire campus population.• Collaborated with departments across campus to in implementation of programming, marketing and student development opportunities.

Ypsilanti, Michigan

• Coordinate and implement program logistics during First Four Orientation of 1,800 new students and family. • Managed a team of 9 undergraduate students in organizing materials, packet building and program execution. • Developed team building and leadership development of student staff. • Worked closely with Orientation and Family Programs staff and faculty, as well as other departments across campus to ensure program quality was successful.

Ypsilanti, Michigan

Advocacy:• LGBTRC Undergraduate Student Advisory Board Representative• Lead inclusive campus initiatives.• Familiarity in LGBT rights and policies. • Outreach to local GSA's and LGBT groups. • Represent EMU at certain community events.Outreach:• Work with Event Coordinators on marketing needs.• Event Promotion through Facebook Events, Listserv, Posters and social media platforms. • Photograph events and upload pictures.• Brand and market LGBTRC.

Bachelor'S Degree, Psychology And Women'S And Gender Studies, 3.7 Gpa Magna Cum Laude

Activities and Societies: Delta Sigma Phi Fraternity, LGBT Resource Center Student Staff, Iota Iota Iota Honor's Society, Relay for Life.

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies Focus On Psychology And Communication, 3.51

Certificate, Healthcare Foundations

High School, High School Diploma

Activities and Societies: Gay-Straight Alliance Co-Facilitator/Founder, Key Club General Member, Students Against Destructive Decisions.