The Ops Tech ACES Leader has global responsibility for Process Engineering, Knowledge Management, Process Management, Continuous Improvement and Six Sigma/ITIL Training & Development Systems.

The Sr Mgr DOT Compliance is the single threaded leader for Fleet related US DOT Compliance, monitoring and mitigating risk, and creating product and program solutions to improve our DOT compliance metrics as well as Vehicle Inspection programs and Brand Standards.

I have the distinct privilege and honor of building and leading Amazons Six Sigma program. This program consist of a deep development pipeline of Six Sigma professionals both MBB's and BB's. The Six Sigma teams focus is in supply chain excellence with a passionate pursuit to waste reduction (or in Amazon language killing zombies). Vision (Where we want to be):The Process Engineering Team will be the source of truth for deep understanding of all process inputs and variation in Amazon Fulfillment and will consist of an army of esteemed problem solvers, with a reputation of delivering data driven solutions to the network.Mission (How will we get there): Develop and implement a Six Sigma Program which will serve as a platform to deliver sustainable results through Continuous Improvement projects while developing our leadership pipeline to enhance their skill sets in problem solving, data analytics, and statistics.Tenets for the PE Six Sigma ProgramPE Six Sigma Projects enable sustaining baseline progress in our processes and systematically improving the baseline, freeing our team of frequent course correctionWe model applying a problem solving approach that is practical, logical, and risk adverse. We believe in common sense flexibility, but do not to take short cuts on rigorWe use data to demystify complexity, not add to it; we model and teach the art of simplificationWe will pursue solutions that error proof processes and make problems visibleWe believe in the value of team work, both internally and externally, to solve problemsWe seek out, value, and defer to the voice of the associateThrough project execution and 1:1 coaching, we develop our leaders with tools to solve problems, sustain solutions, challenge data sets, and sponsor projectsThe PE Six Sigma Program is a structured approach to continuous improvement leveraging advanced analytical techniques to identify root cause and install sustainable solutions.

Lead focused and strategically critical projects across Amazon’s Global Fulfillment network - Amazon Robotics Fulfillment Center integration. • Mentoring staff at the Director, General Manager, Senior Manager, Operations Manager, Area Manager and Process Assistance levels to drive adoption of standard work system and FC network-wide benchmarked best practices into the daily work and habits of FC staff. • Support network level excellence in six sigma (DMAIC) and lean practices through designing and implementing systems, metrics, and programs that drive adoption and continuous improvement. • Support Benchmark/Standards driven process improvements, Best Practice sharing, and standardization across the Global Customer Fulfillment Network.

Professor or the Year 2020Lean Six Sigma / Management Excellence executive education specialized for MBA programs - research and development. * Harvard University * Yale University * Columbia University * Western University IVEY * Rice University * Chicago Booth

Responsible for the Six Sigma project portfolio of 150 annual targeted quality improvement projects delivering 4.5 Million in annual savings and 7.5 Million in cost avoidance. With a direct reporting staff of 7 Black Belts (Top 2% of peer class) and 1 Six Sigma Analyst reporting with an indirect staff of 175 Green Belts. Additional responsibilities include training in excess of 200 new hire employees in three week Six Sigma training course as well as one-week project management methodology. Responsibilities also include corporate global customer support excellence quality leadership (chairmen). This role reports directly to the global Quality Champion and is a part of the PLT (Plant Leadership Team). Accomplishments: •Designed and lead corporate training of Six Sigma DMAIC/DFSS and Lean for 200 students in North America (Rated Top Corp Trainer 2 years in a row)•Exceeded Six Sigma portfolio savings target by 3 Million•Chairman’s Award recipient as a Black Belt, MBB and Project Sponsor (Highest honor with in the Quality Organization – only recipient in all three categories) •Corporate quality leader of CSE (Customer Support Excellence) Globally – NPS/Customer Journey/Behavior based process design

Reporting to Six Sigma Master Black Belt responsible for executing 5 senior manager identified large cross functional quality improvement projects totally 1.5 Million in savings (completed 7 and sponsored 3, 7.5 Million). In addition, with the Master Black Belt administrated Six Sigma training to all new hire employees (approximately 200 per year).Accomplishments:•#1 SSBB Project Global IT Quality Platform consolidation, resulted in 500k in savings year over year•#2 SSBB Manufacturing assembly uptime improvement of 87% to 96% 4.5M in savings•#3 SSBB Design and implement apprentice education system for machine repair technicians •#4 SSBB CEO Leadership incentive develop and deploy Loan Executive North American program•#5 SSBB Manufacturing managed expenses reduction by 15% 2.5M in annual savings•#6 SSBB Customer Focused PACCAR reduction of foreign object damage (confidential) – Chairmen’s Award Winner for 2014•#7 SSBB Design and implement quality management system with Community Partner Metanoia (Featured on PBS Radio Broadcast “Gifts of Knowledge”)

Corporate IT Project Leader reporting to Global IT Functional Excellence Leader. Successfully managed 30+ corporate projects, with annual project spend of $3 million, Customers ranged from Cummins Manufacturing, Engineering, Finance, Customer Service, Materials, Warranty, and Quality Control. Set objectives were to successful manage IT project annual operating plan along with being the communication nexus between users and offshore global preferred IT vendor. Accomplishments:• Project Manager in designing and implementation of global demand management system for global manufacturing plant consolidation project. (Project spend 12 million)• Project Manager in redesigning and migration of all Cummins components business units to new web based global warranty management system. (Project spend 15 million)• Implemented inbound 856 EDI process as well as 3PL warehouse • Prepared and developed monthly Global IT Metrics provided via Six Sigma DMAIC project

Teaching BADM-323-83 Lean Six SigmaCOURSE DESCRIPTION: This course approaches quality management by introducing the student to the vocabulary and methodology of Six Sigma - Define, Measure, Analyze, Improve, Control (DMAIC) - and explores how organizations are using Six Sigma for their competitive advantage and for redefining the way in which they approach problem solving.

Corporate Project Implementation Manager reporting to Vice President of Operations responsible for eastern Canada and northeastern USA’s supply chain service offering. Successfully managed 50+ corporate projects, with annual revenue of $15 million, Customers ranged from JP Morgan, IBM, Ernst & Young, to Suncor Energy. Responsible for business development and project management of new supply chain service offering (Anixter READY! TM).Accomplishments: • Project leader in redesigning and reconfiguring distribution center supply chain services area providing an additional 60,000spft to operation (resulting from put away override process improvement project).• Implemented new video work instruction and training program, benefits included sales and marketing material, as well as a training aids for development across language barriers. • Leadership of corporate wide PMP development program including a corporate reference repository.

Responsible for Anixter’s 285,000 sqft northeastern regional distribution center comprised of 18,000 SKU’s and over $45 Million in company and customer owned inventory. With a direct reporting staff of 13 operations supervisors and 150 hourly employees on two shifts. Set objectives to maximize work units per FTE, achieve corporate quality matrix guidelines, develop and mentor a cohesive management team and collaborate with the corporate regional centers to share best practices. This role reported to the Regional Director of Operations. Accomplishments:•Lead site wide quality improvement project targeting the configuration and functionality of the WMS system (Improved directed first time picking accuracy from 66% to 99%)•Spearheaded site safety committee comprised of both management and associates from all departments (Established perfect OSHA recordable record)•Established revised corporate freight claim policy as well as integrating a new racking technique (Managed Expenses savings of $750,000 annually).•Developed a priority based tasks management system that provided real time task performance tracking (Productivity improvement of 12% and first employee based recognition program)•Training in WMS (Warehouse Management System) , Move, GMS (Global Manifesting System), Kewill Flagship

Responsible for crossdock operations of six Freightliner aftermarket part distribution centers and nine assembly plants. With a direct reporting staff of 15 union (Teamsters Local 142) operators and one clerical staff. Accomplishments:•Spearheaded a modernized standardized crossdock layout utilizing 5S process•Reduced customer charge back claims at a rate of 80 % per quarter•Established inbound route maximization audit of all JIT routes resulting in $200,000 annual cost savings to customer•Implemented modernized transportation quality matrix, which the customer soon utilized as their company wide standard•Engaged in managing large scale RIF (Reduction In Force)•Revamped departmental work instructions in accordance with company QMS ISO 9001 objectives •Chrysler Gold award recipient (site level) for quality of service•Training in XMS (cross-dock Management System)

Responsible for coordinating establishing new business start up process in accordance with cost model forecast, and company policy & procedure guidelines. Set objectives were to coordinate hiring, systems, procurement, safety and union conflict resolution. Accomplishments:•Established hiring guidelines, interviewing , and training of 250 hourly associates, as well as 30 managers •Creating detailed training manuals, work instructions, training DVD’s, testing, as well as establishing safety and railroad consultants (ISO-9001)•Facilitated all outside vendor contracts as well as negotiating pricing on over $250,000 of equipment•Developed work area ergonomics, and working environment PPE •Lead implementation of large scale VHF radio communication system•Provided customer with $2,500,000 in annual cost saving by utilizing rail transportation from Texas to Illinois•Managed QMS processes and work instruction integrity•Trained in Covisint, an on-line business-to-business application communication service for Chrysler, General Motors & Ford