Connor McKeown serves as a Partner at Jobplex, a DHR Global company. A member of the Advanced Technology Practice Group, he is based out of the firm’s Denver office.Jobplex is a leading global talent acquisition solutions company founded in 1996 serving a diverse client base. Jobplex was created to serve the next generation recruiting market, thereby complementing the senior level retained executive search services provided by DHR Global. In partnership, the two companies provide a total recruitment solution. Jobplex’s service offerings include Single Search Solutions and Project Recruitment for large scale hiring needs. Due to our robust size and comprehensive methodology, Jobplex has developed deep expertise in a variety of industries and functional areas.DHR Global was established in 1989 and is the fastest growing and most innovative retained executive search firm of the nation's "Top 5." With over 50 wholly-owned offices worldwide, DHR's renowned consultants specialize in all industries and functions in order to provide unparalleled senior-level executive search, management assessment and succession planning services tailored to the unique qualities and specifications of our select client base. DHR Global is ranked #1 in geographic coverage throughout the U.S., Europe, Middle East, Africa, Asia-Pacific and Latin America.

Caruso Family Charities is a 501(c)(3) organization dedicated to assisting families of a child, adolescent, or young adult who is being treated in Colorado for a life-threatening disease or life-altering event. Our mission is to relieve some financial pressures through our Funding Families program so the family may focus on caring for their sick child.

• Continuously develop a deeper understanding of both the end user (B2C) and our Partners (B2B) to identify, validate, implement, and improve upon opportunities that create value• Designed & led implementation of company's first enterprise partner integration, driving a 1076% increase in lead volume YoY, a 12x increase from a single source• Consistently iterated through Customer driven UI/UX design improvements, alongside Partner influenced API structure/endpoint enhancement, ultimately improving lead-to-sale conversion by 613% in 7 months; a 7x increase in total sales volume• Established product development processes and best practices between business stakeholders and technology teams to increase overall throughput by more than 30%• Apt consideration of competing priorities, managing tradeoffs, and evaluation of opportunistic new ideas, while maintaining a focus on overarching business priorities and goals• Collaboratively define and drive product strategy, vision, and roadmap

Fostering a powerful, collaborative team environment while building trusting relationships across the entire organization. Actively involved in identifying individual team member strengths, passions, and talents in order to apply them towards successful team delivery and achievement. Direct manager of two critical operations software development teams; delivering web & native application feature enhancements, on-going maintenance, and improved operational reliability through optimized software solutions.Responsibilities:• Enable successful delivery by leveraging individual strengths combined with strong cross-team relationships• Collaborate across multiple development teams on business & application impact to provide guidance on technology decisions• Manage assignment of developer and team tasks while communicating priority across multiple initiatives to consistently deliver the highest business value in the shortest amount of time• Represent teams, applications, and change initiatives across all business departments and interactions • Work closely with Product, Marketing, and Sales Departments as primary point of contact for EngineeringBusiness/Technology Value:• Foster and strengthen team and company culture by enabling and encouraging open collaboration• Mentor, guide, and consistently evaluate team members through cadenced 1-on-1 sessions• Lead team and department retrospectives focused on continuous improvement of operational aspects • Champion for cultural values, business success, and targeted change initiatives; delivered through consistent employee engagement, cross-departmental collaboration, and strong business relationships at all levels• Managed systems & technologies: Java, JavaScript/CSS/HTML, C, C++, Debian Linux OS, Common scripting (Bash, Python), Virtualization (AWS, Xen, VMware), Config Management (Puppet, Chef, Ansible), MySQL database, CI/CD (Jenkins, Git), Containerization (Docker, Kubernetes), Automation & Automated Testing

Critical Operations role focused on the overall health, improvement, and growth of internal systems and integrations. Drove development initiatives, prioritization, and delivery; targeted towards automation of sales, billing, and provisioning process flows. Consistently engaged application users to determine feature requirements and identify opportunity for business process enhancements. Designed, described, and documented all user requirements and business processes in unambiguous and presentable manner. Actively managed a team of developers towards successful delivery of software that meets and often exceeds business requirements in order to deliver the highest business value. Key contributor towards new platform discovery and research, as well as system design around new or existing integrations across multiple software platforms; both internal and external.

Hired as a Business Consultant and quickly promoted to Senior Business Consultant after demonstrating exceptional working capacity, consistent high quality delivery, and service excellence around several diverse initiatives.Lead Scrum Master activity within Agile development team. Lead analyst supporting new business initiatives and product introductions; assessing impact against existing systems and application base. Consistently engage application users to determine feature requirements and identify opportunity for business process enhancements. Design, describe, and document all user requirements and business processes in unambiguous and presentable manner. Manage developer tasks and priority in order to provide the highest business value in the shortest amount of time through iterative release cycles. Engage directly in team/department strategy development; utilizing thorough analysis to identify areas of opportunity for operational support system growth and adaptation. Derive, and as necessary create, test data for test scenarios. Work directly with developers to resolve any fallout or issues experienced in development process. Create application support documentation to guide user training and implementation.

Lead Scrum Master activity in Agile development processes within the team. Lead BA across the development of several client applications and system management platforms. Engaged directly with client users and appropriate management to build requirements and drive iterative release cycles for client applications. Managed developer tasks and priority to provide the highest business value in the shortest amount of time. Completed regression and unit acceptance testing as new functionalities were introduced to ensure the requirements have been met. Engaged in support and troubleshooting of common user issues, impairments, and/or outages.Noted Successes:Mixed client/consultant team transitioned from informal project management to formal agile development methodology. Provided professional communication and expertise related to any and all application needs and issues. Automated manual circuit and network testing processes for both maintenance and activation initiatives - effectively turning a 2 week; 5 person process into a 10 minute validation,via the click of a button. Provided several user facing applications for a multitude of service assurance, validation, and OSS needs; ranging from troubleshooting assistance tools to predictive network failures and anomalies. Increased troubleshooting productivity and centralized representation of services/network relationship. Demonstrated ability to manage progress related to multiple, and often diverse, projects; simultaneously.

Engaged in dispute mitigation related to contractual commitments via contract interpretation, law interpretation, and calculation methodology analysis. Provided estimated costs of right-of-way and infrastructure components for projects related to building additions or network expansion/integration projects. Managed the development, coordination, and implementation between cross-functional teams to deliver new or upgrade existing products requiring right-of-way agreements or third party asset acquisition. Engaged in network management and new project initiatives related to third party leased network assets.

Actively managed over 60,000 existing Right-of-Way contracts and associated financial liabilities. Main point of contact for issues related to existing owned network Right-of-Way and third party leased asset contracts. Continually engaged in cost savings initiatives to drive cost out of the embedded base of existing contracts. Engaged in contract negotiation related to renewal and renegotiation of Right-of-Way and third party assets via third party vendors as well as private landowners, municipalities, and local/state governmental entities alike.

Reviewed and processed invoices related to contractual liabilities for existing Right-of-Way and Third Party contracts. Engaged in financial analysis of liabilities to determine the feasibility of any cost savings initiatives. Continually updated and improved company systems and databases to reflect the most up-to-date information related to individual contracts as well as broad Vendor based changes.