Connor Paul Email & Phone Number

Selinsgrove, Pennsylvania, United States

Mountville, Pa

-Handled all duties of Credit Analyst I (see below) with increasingly complex responsibilities, additional deadlines, more intricate high-revenue accounts, and special projects-Trained and mentored new hires to the department-Assisted with integration of acquisitions

Mountville, Pa

-Monitored a portfolio of accounts to assess risk exposure-Systematically audited to determine payment status-Analyzed and determined the creditworthiness of new and existing customers-Assigned credit limits and payment terms based on defined company credit and risk authority guidelines-Maintained and updated credit files and documented activity on customer accounts -Resolved all allocation issues and authorized the block or release of orders by weekly deadline-Re-assessed credit terms/limits on an ongoing basis-Communicated regularly with credit team, sales, and production to address potential payment issues affecting deadlines-Managed customer relationships, communicating credit decisions, changes in credit status, and the necessary requirements for new or existing customers-Verified that payments are applied properly, scheduled credit card and ACH payments, and resolved any returned payments-Processed billing adjustments for errors or disputes-Collaborated closely with the Collections Department to ensure all payment terms were met

State College, Pennsylvania Area

-Assessed credit risk and loan eligibility. Worked with management to explore options for high credit risk clients-Acted as liaison between clients and third parties including banks, insurance companies, Dept. of Motor Vehicles, etc.-Presented and explained financials to customers regarding lease/finance options, credit-worthiness, interest rates & money factors, down payments and monthly payments, pay-offs, and equity positions-Reviewed customer documents: credit applications, pay-off forms, insurance & registration verifications, as well as bank stipulations such as proof of residence, proof of income, references, etc.-Informed and advised clients regarding insurance options including companies, coverage, deductibles, and premiums-Served international clients, assisting with logistics and available options-Presented plans to upper management to reduce operational & strategic risk, streamline processes, reduce cost, and improve efficiency along with customer satisfaction

State College, Pennsylvania Area

- Greeted customers and developed rapport- Followed up on prospects and leads- Initiated, negotiated, and closed sales- Resolved customer-service issues- Maintained electronic records on client accounts

State College, Pennsylvania Area

Provided mowing, raking, trimming, pruning, and landscaping services to ongoing clients

Bachelor Of Science (B.S.), Risk Management

Education record