Connor Graham Email & Phone Number

Arlington, VA, US

Chicago, IL, US

Working on data integration and revenue automation

• Maximized team performance at major competitions through the use of periodized training plans
• Fostered and encouraged a positive team culture through team and boathouse events
• Enabled improved individual performance by identifying measurable changes to reach set goals
• Reinforced a consistent line of communication between coach and team leadership to identify goals and standards for the team

Chevy Chase, MD, US

• As a Software Analyst I have worked on multiple projects ranging across different customer platforms such as voice, mobile and desktop for both external customer and internal customer. While in this role I have had.
• Developed business requirements and test plans for new functionality on the customer sales site.
• Resolved Critical and High priority bugs that occurred in the production environment to ensure minimal down time and disruption to the customer journey.
• Enhanced team communication between analyst and developers in peer reviews and daily stand ups for better collaboration.
• Drove cross team projects to build new functionality for our agent sales application to deliver efficiency improvements to bring call handling time down several seconds.
• Developed SQL Queries and Excel worksheets to breakdown Sales IT data for reports to Upper and C-suite management.

Chevy Chase, MD, US

• While in the Product Owner Role I was tasked with improving the internal customer experience in the claims department. Under this role I accomplished the following.
• Operated within a scaled Agile framework to meet project deadlines and add value incrementally for the online claims management platform
• Collaborated with the Product Manager to delivered priority items for improved functionality in our claims application
• Led weekly meetings with the management team for progress reports and planning discussionsCollaborated with business shareholders to draw out business requirements for enhanced usability
• Delivered a new database design to the claims department for improved reporting speed and accuracy, shortening a two day process to minutes.
• Had monthly 1-1s with the director for coaching and progress reports.

Fairfax, VA, US

Fairfax, VA, US

I educate and help train individuals and introduce them to the sport of rowing. I primarily work with individuals to improve their sculling technique. I work with classes and individuals who have never experienced rowing to experienced rowers in courses through individual one on one lessons and group lessons. Age ranges vary from 13-60+. Through my courses.

As a Resident Adviser I am tasked with networking, administrating, and planning programs for the residence hall I currently live in.I have been networking with all the freshmen students so that they know someone that they can come to if they are having trouble in school work or have incidences that need to be reported. Along with my own networking I.

As a Strategic Business Analyst in my service marketing specialization I worked on a team with fellow students to help improve FedEx's delivery process.I worked on with the team to develop documents explaining the service delivery process from the customers point of view. We did this by blue printing the process through the use of swim-lanes and customer.

Tuscaloosa, Alabama, US

As a Development Lead in the Capstone I worked on a team to help improve the user interface for the CCS for their financial reporting software. Using an Agile methodology we had a total 4 three week sprints. This was a continuation project that was not completed the previous year’s team. As an upper clansman in the program I helped mentor and coach new.

Tuscaloosa, AL, US

As a member of the AFFLINK Capstone team I was tasked with the construction of the database and insure that all computers and servers being used were working and secure. We used an Agile Methodology using database first in our implementation of the program.I researched how to setup database and test servers for the use in the development of AFFLINK’s New.

Minneapolis, MN, US

While working for Target I started out as a cashier and my managers or GSTLs (Guest Service Team Leaders) saw I had a passion to serve and to learn. With my own persistence to get trained in different areas to better serve the store, the GSTLs sent me to get trained in areas where they required the most help. As a result of that, besides being a cashier I.

Tuscaloosa, AL, US

During my time as a freshman adviser I had planned different community events for my hall, I advertised events around campus and helped with conflict resolution.As a Freshmen Adviser I spent a lot of time with my residents more than the RA's so I would know about problems that people may not have felt comfortable going to the RA for. I was able to bridge a.

As a rowing intern I helped with long term Junior athlete development by helping with the set up and operation of Learn to Row camps that provided high school and middle school students the opportunity to learn about the sport of rowing.I was tasked with leading on land and on water practices. On land practices I was in charge of setting up the exercise of.