Licensed Leasing AgentClient ManagementAccess to thousands of listings in Chicago and the suburbs.

- Served as main contact to the Regional Sales Managers and their customers, ensuring consistent and open lines of communication, fostering a positive business relationship, and acting as an ancillary contact fulfilling the needs of key accounts.- Develop new business while simultaneously maintaining and building long-term customer relationships.- Assisted development of marketing strategies, product pricing and market forecasts to identify and pursue potential new markets for Essentra products.- Use excellent verbal, listening, and written skills to rapidly solve any customer complaints and needs while maintaining a high level of composure.- Grow existing customer base by contacting prospective customers and assist with special projects as needed.

- Utilized time management to service customers’ orders, quotes and inquiries in a timely, effective, and accurate manner during high pressure and urgent situations. - Developed new customers through extensive product knowledge, problem solving, and ability to guide and direct customers to applicable product. - Worked with internal departments to expedite orders, create and quote new products, quote existing products, and change order details such as ship methods to ensure customer satisfaction - Managed and helped develop business with Essentra Trading Ltd (Ningbo) and Essentra Trading Ltd (India) by fulfilling quotes, entering orders, expediting production, and providing product information on top of regular day-to-day duties. - Tracked and recorded all issues regarding the Finger Lift products such as stock levels, business lost and problem parts in order to predict sales and ensure customer satisfaction, which resulted in acquisition of Hot-Melt Adhesive Coater.

- Guided and advised prospective students through the entire admissions process- Used effective questioning to determine students’ goals and motivations - Customized our programs to meet the individual needs of students- Responded to phone and web generated inquiries from prospective students. 100-150 calls a day

-Assembled and sub-assembled Rollover Protection Systems (ROPS) for D6-D11 Track-Type Tractors.- Managed over forty-six different combinations of ROPS, memorized the variations of bolts, nuts, screws etc.- Implemented a more efficient assembly operation to push more products through section- Knowledgeable of Caterpillar Logistics and Production Operations.

- Fully Licensed Leasing Associate- Managed client base of 1-6 per day. Leased 9 apartments. - Posted self-written advertisements, scheduled appointments, coordinated schedules with my clients and rental buildings.