Implemented a customer service system using Freshdesk to enhance customer experience.Manage incoming cars and parts for the service department.Create parts invoices.Perform service write ups.

Working to implement Misys manufacturing MRP.Oversee parts inventory.

Perform competitive analysis to gauge the value of the Rush SR against market competitors.Cold call and qualify leads generated from company website traffic.Collaborate with an external marketing agency to enhance advertising targeting.Generate sales meetings.Give periodic updates to customer regarding build status.

Responsible for accuracy in material purchasing.Unrestricted purchasing power for team account.Gained familiarity with Solidworks.Aerospace material purchasing.Created team budgets.Sourced $69,000 in sponsorship funding.

Worked with Eleads CRM software.Matched customers to vehicles based on needs.Worked in vehicle service department. Learned how to bring in customers over the phone. Demonstrated vehicle features. Assisted with test drives. Helped with closing paperwork.

Assisted in over 30 new and pre-owned vehicle sales.Learned Eleads CRM software.Matched customers to vehicles based on needs.Demonstrated vehicle features. Assisted with test drives. Helped with closing paperwork.

Demonstrated new car features to customers.Greeted over 150 daily customers and ushered them to service advisors.Helped customers understand technical information about their car.Managed locations of hundreds of parked cars around the dealership.Readied customer vehicles to be taken to mechanics.Developed more efficient parking system for loaner cars.

Ensured safe races for customers.Managed location and charge levels of 40 go-karts.Kept 35 nightly races on schedule.

Collected and prepared over 100 orders per shift.Ensured order accuracy.Operated drive-through.