Salesforce Life Sciences

Founded Crafted Sounds, an independent record label based in Pittsburgh, PA. Daily operational tasks include physical and digital distribution (Symphonic Distribution), digital marketing, PR, project management, show booking, sync licensing (Polyvinyl Licensing) and more. Notable acts and alumni include feeble little horse, Short Fictions, Merce Lemon, BRNDA, Buddie, Gaadge, Silver Car Crash, A Country Western, lys scott, Wildhoney, among others.Website: https://craftedsounds.net

• Led an international software development team with skillsets in technologies such as Salesforce, Mulesoft, Kafka, Heroku, GitLab, and Java• Steered the development of a Salesforce Health Cloud application to implement business rules, price claims, and reimburse physicians - $3 million monthly savings• Maintained product backlog to ensure planned work for the team was clearly defined and fulfilled business requirements• Identified dependencies during solution design and coordinated amongst others in a 10-team agile release train

• Completed declarative development of varying complexity (objects, fields, flows, validation rules, permissions, vlocity, etc.)• Partnered with internal and external stakeholders to retain legacy app functionality while optimizing end user experience• Contributed to the product backlog as requirements were gathered and gaps were identified• Oversaw technical debt work across the company's entire Salesforce footprint (10+ orgs)

Cloud Engineer, Cloud Operations (January 2022 - June 2022):• Led internal security control audit of cloud services for HITRUST and organizational compliance​• Collaborated with Google and internal service owners to document, harden, and operationalize cloud capabilities for future business case consumption​ Business Architect, Blueprint and Estimation (June 2021 - December 2021):• Constructed 5 detailed solution packages totaling over $2 million for internal customers• Responsible for preparing some of Highmark's first Cloud use cases in AWS, Azure, and GCP ​for deliveryBusiness Analyst, Salesforce (January 2021 - June 2021)• Developed enhancements across 5 orgs while maintaining stakeholder relationships • Proposed and implemented release management tool Copado to enhance deployment experience in all Highmark-managed orgs through automation and traceabilityChange Management Analyst, Cloud Strategy (June 2020 - December 2020):• Co-owned the change management plan for Cloud Adoption at Highmark• Implemented a scaled agile pilot within the Cloud Operations teams

Summer Internship in Claims Billing extended for work through the school year: • Performed functional testing on individual and group billing systems in test environments• Introduced a peer review process to validate code and reduce defects in higher environments

Summer 2018 was spent in Germany where I lived in Berlin and worked full-time in Potsdam for Derdack, an enterprise software company. I had a B2B marketing role where I worked on the positioning of SIGNL4, a lightweight SaaS solution for mobile operations teams. I worked remotely for some time after returning to Pittsburgh. Read more about my time in Germany here https://pittbusinesstotheworld.com/tag/Connor-Murray/

The Innovation Institute is an on-campus organization that provides commercial funding and consulting to Pitt students and faculty with potentially innovative inventions and business ideas. Between classes I took on digital and in-person marketing tasks to promote services and upcoming events.

Leveraged digital and physical marketing techniques to engage and retain customers in target regions who may be interested in exterior remodeling and maintenance services.

12-week remote internship where I was trained on SEO writing and formatting techniques. 5 articles were published for Just Porter's blog.

Worked part-time during my senior year as a high school work-study. Role was extended for work during the summer before beginning undergraduate studies at Pitt.