• Promote the company's Goal, vision, values, and policies and clarify as necessary• Validate the presence at work of the employees of their department• Enforce and explain decisions, procedures, and policies• Set goals for their sector that are aligned with the company's vision, values, and Goal• Improve or create new policies and procedures for its sector • Conduct inspections of their area and issue directives to their subordinates• Prepare and conduct employee annual reviews• Produce daily, weekly, monthly, etc. reports• Provide sector data to produce the key performance indicators (KPI)• Participate in the production of quarterly and annual meetings• Review the progress of our programs monthly• Supervision their sector through regular rounds• Collaborate in the recruitment process for the department• Supervise and participate in the training of new employees for items related to my department

• Provide excellent customer service and technical support to become the primary contact for customers• Take care of customer’s requests• Make quotes that require technical advice for conventional products• Answer customers' technical questions• Make the first follow-up of their quotes within 24 hours.• Take care of technical sales problems with customers (first 15-30 minutes)• Placed non-inventory purchase orders with suppliers• Expedite orders with suppliers when orders are delayed

• Respond to customer requirements through Sales quotations and customer order entry• Respond to customers’ needs and requirements in a businesslike manner• Endeavor to meet the requirements of the customers in a cost effective manner• Work with internal departments to ensure the Company business objectives are met• Endeavor to meet the delivery requirements of the customers in a cost effective manner• Develop and maintain business relationships with customers in a businesslike and ethical manner• Keep records of all sales transactions and customer communications.

• Respond to customer requirements through Sales quotations and customer order entry• Respond to customers’ needs and requirements in a businesslike manner• Endeavor to meet the requirements of the customers in a cost effective manner• Work with technicians to schedule calibrations to ensure that they are performed in a timely manner.• Develop and maintain business relationships with customers in a businesslike and ethical manner• Keep records of all sales transactions and customer communications using INFOtrac database.• Completed and won three year service contract bid to calibrate test equipment for Canadian Blood Services.• Provided backup to Service Administration and Logistics Coordinator as required.

• Team leader, swim instructor and key holder, with the responsibility of opening and closing the facility • Maintain constant surveillance of patrons in the facility• Established therapeutic and professional relationships with disabled clients• Professional communication among clients and families regarding swimmers performance• Spot hazards or potential hazards and take measures to prevent accidents • Perform pool chemical checks and maintaining accurate chemical levels