Conon Begley's Location
Brisbane, Queensland, Australia, Australia
Conon Begley's Contact Details
Conon Begley work email
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About Conon Begley
An outgoing and enthusiastic professional, he has extensive Relationship Management & Development experience in a number of Sectors including Information Technology/Data, Finance and Utility sectors.A highly motivated and results-driven customer service professional dedicated to delivering a first-class unique experience with every engagement. SPECIALTIES: * Strong Business Development experience * Extensive Relationship / Key Account Management experience* Experienced in eCommerce, Innovation, Solutions Architecture & Technology* Effective and proven Change Management skill set* Experience in management in both Customer Support Teams and Development Teams * Experience in Project Management planning, engagement and delivery
Conon Begley's Current Company Details
Conon Begley Work Experience Details
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Relationship ManagerBiz CoreBrisbane, Qld, Au
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Client Delivery Manager - Information TechnologyGbst Sep 2021 - PresentBrisbane, Queensland, AustraliaClient Delivery / Engagement- the conduit between our Clients and GSBT;- providing a key contact point for Project, Change Requests, Issue/Escalation Events BAU and Governance;- Continuous review of processes and procedures to ensure best practice and effectiveness (including In-house Projects/Assessments and Project Retros).Project Management / Production Support: - Planning, organising, control and communication on all Phases of the Project;- Responsible for the delivery of the Project on-time and within budget;- Manage scope creep & reporting to Stakeholders on Project progress;- Main point of contact post-Go Live across Support & Maintenance. -
Client Delivery Manager - Banking, Finance And GovernmentCorelogic Australia Sep 2014 - Sep 2021Brisbane, AustraliaOverview:Relationship Management, Delivery and Governance of CoreLogic's products and services to Major Clients within the Financial Services, Insurance and Government Sectors (Local, State and Federal).Responsibilities:o Primary liaison point between Client, Operations, Sales and Support Resources to deliver products and services. This includes: • Client integration and on-boarding• Agile project management and service delivery of a new business platform• Client Engagement and User experience development. Understanding impacts of new platform to business and market implementation. • Alignment / governance of contractual obligations – including formal reviews • Extensive understanding of reporting & metrics• Incident management• Facilitation of product training.o Provide feedback to Product Managers on potential for enhancements to the platforms and productso Support the Sales Teams to identify Sales & Cross-Sell Opportunities through relationship and client intimacy -
Small Business Specialist - Business BankingAnz Oct 2012 - May 2014Sunshine Coast- Dedicated Business-to-Business (B2B) specialist providing a full range of Banking Solutions;- Generate new Business Clients, foster Business Relationships and identify Cross Sell opportunities through developing a strong Local Referral Network;- Ability to work Autonomously, but also develop strong Internal Alliances within the Branch Network;- Share Product Knowledge and Coach colleagues to better identify Potential New Business opportunities. -
Deposit & Payment Specialist - Business BankingSuncorp Group 2010 - Jun 2012Sunshine Coast, QueenslandAchievements:• Part of a local Team that was #1 in Australia in Transactional Banking & Merchant Products 2011/12 • Personally bringing in over 200 new Small-to-Medium businesses to Suncorp Bank in the past 18 monthsResponsibilities:Identify and develop referral sources for new deposit, transaction and payment business, and convert opportunities into profitable customer relationships. Also specialise in the sale of electronic banking products. My role encompassed:• Design, implement and monitor a business transaction & deposit marketing and business plan, and subsequent achievement. Identify and implement corrective activity where performance gaps exist within budgeted targets. • Support improvement and monitor the relevant customer service / customer satisfaction outcomes for the portfolio. • Provide effective feedback to operational, segment and risk areas via Regional Support Leader on issues that have an impact on that area of Suncorp’s business. • Contribute to continuous improvement activity within the region. -
Relationship Manager - Commercial BankingWestpac Banking Group Feb 2007 - Aug 2010Sunshine Coast, QueenslandAchievements:• Creation of a new RM/BDM Role with the emphasis on new business & new deposit acquisition in a new target market;• 2nd half of Financial Year (i.e. April – September 2008) is $3.56mio • ‘Pipeline’ of $6.31mio borrowings by EOFY 2008 Responsibilities:As a Relationship Manager (‘RM’) with Westpac’s Sunshine Coast Team, my focus of the role was attracting, retaining and growing customer value, and deliver this by engaging customers at every opportunity to identify their needs and present solutions to meet those needs.My role encompassed:• the generation of new relationships by identifying and addressing new customers/connections in target markets;• the deepening of existing relationships by either the further acquisition of customer’s personal or business facilities from cross-selling relevant products/services;• the analysis of financial information / submission of credit applications;• Westpac’s Management Rights’ Specialist for the Sunshine Coast. -
Key Account Manager - National Services & Retail SectorMeridian Energy Ltd May 2003 - Feb 2007Wellington, New ZealandAchievements:• Assisted the National Sales Manager with the creation of a new team, marketing plan and product suite with of rapidly transforming Meridian to number one Corporate Energy Retailer in NZ for both Market Customer Satisfaction and Market Share; • #5 in Customer Satisfaction to #1 (2006/7); and from #3 in Market Share to #1 (2007);• #1 Meridian Corporate Sales Person 2003/2004/2005• #1 in Meridian Customer Satisfaction Survey 2005• #1 in Customer Retention 2003-2005 @ 95%• #1 in Business Development 2005 @ 67% won from RFP• Ranked in Meridian Top 10% Staff 2004 & 2005Responsibilities:As Meridian’s Corporate Account Manager, I was responsible for the overall relationship of their Top 50 Retail /Service Sector clients. These clients generate in excess of $60 million in revenue. Dependant on the customer and their requirements, my role has me working at differing levels within that organisation. This could range from the Board, Chief Executive Officer, Chief Information Officer (Contractual) to Finance Manager, IT Manager, Contracts Manager and Facilities Manager (Value Add, Project Management) These clients include NZ Defence Force, ENZA, Department of Corrections, NZ Police, District Health Boards (nationwide), Southern Cross HealthCare Ltd, Ryman HealthCare Ltd, Toll Consolidated, Massey University, Westfield (NZ) and Progressive Enterprises. My role encompassed:• the generation of new relationships by identifying and addressing new customers in target markets;• the assessment and preparation proposal documents in response to tenders received;• the deepening of existing relationships by either the further acquisition of customer’s sites or from cross-selling relevant products/services;• providing consultancy services for Senior Management / Board. Conducting regular co-ordinated reviews/audits in order to identify areas of process improvement /direct savings; • Chair / Manage relevant medium-sized projects. -
Transactional Banking Manager (Corporate) – Mid- North Island To Upper South Island RegionAnz Jan 2000 - May 2003WellingtonAchievements:• # 1 Corporate Sales Person for 2001 & 2002 (sales p.a.);• # 1 Corporate Customer Retention 2001 & 2002Responsibilities:As ANZ’s Transaction Banking Manager, I was responsible for all transactional business for all of their Corporate Business clients in the Central Region. These customers included Serco NZ Ltd, Manchester Unity, Shell NZ Ltd, The Mill Liquorsave Group, Moore Wilson Ltd and Interlock NZ Ltd.In this role, my relationship dealt solely with key decision makers within those organisations such as the Board, Chief Executive Officer, Chief Information Officer and Directors. My role encompassed:• The acquisition of targeted and available new business. This would involve the establishment of individual marketing plans and selling desktop banking / Internet banking / B2B Marketplace (ANZ) / Commercial Purchasing Credit Cards (MasterCard) Card / eCommerce products and other transaction banking products and services;• Another vital part was the protection and enhancement of existing business by investigating current transaction banking processes and identifying solutions which add value and qualify for both the client and ANZ;• Keep up to date with all development projects and initiatives and ensure maximum advantage is made of enhancements to transaction banking services and products;• Identify and promote opportunities for new and emerging services;• Prepare proposal documents (including pricing) in response to tenders received and other opportunities;• Project manage the migration of new business from other banks.
Conon Begley Skills
Creative Problem Solving
Sales Management
Solution Architecture
Leadership
Branch Banking
Retail Banking
Commercial Banking
Commercial Lending
Payments
Eftpos
Transactional Banking
Portfolio Management
Risk Management
Credit
Relationship Management
Small Business Lending
Business Development
Funding
Wealth Management
Banking
Crm
Change Management
Management
Finance
Trade Finance
Sales
Negotiation
Business Strategy
Strategic Sales
Project Management
Business Process Improvement
Financial Services
Strategy
Stakeholder Management
Business Analysis
Business Planning
Strategic Planning
Account Management
Business Relationship Management
Executive Management
Contract Negotiation
Customer Service
Team Management
Frequently Asked Questions about Conon Begley
What company does Conon Begley work for?
Conon Begley works for Biz Core
What is Conon Begley's role at the current company?
Conon Begley's current role is Relationship Manager.
What is Conon Begley's email address?
Conon Begley's email address is co****@****.com.au
What is Conon Begley's direct phone number?
Conon Begley's direct phone number is +614132*****
What skills is Conon Begley known for?
Conon Begley has skills like Creative Problem Solving, Sales Management, Solution Architecture, Leadership, Branch Banking, Retail Banking, Commercial Banking, Commercial Lending, Payments, Eftpos, Transactional Banking, Portfolio Management.
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