• Work directly with healthcare practices across the US to deliver Phreesia’s unique check-in services• Take active customers out of initial implementation and create a long-term growth strategy• Optimize their workflows and maximize their understanding/use of the product• Train customers on the product’s extensive features and assist with any ongoing issues

Responsible for the full sales cycle of ELMS Direct accounts for the entire US region - ELMS (Electronic License Management System) Direct provides academic institutions access to our software license management and distribution services. Currently over 800 active ELMS Direct WebStores in the US distributing a range of software from publishers such as Microsoft, Adobe, SPSS, VMware, Parallels, etc.• Work directly with academic institutions, software resellers, and publishers to create custom WebStores to distribute their many unique software licenses, products and programs. • Proactively evaluate, pursue, and develop new customers, partners and potential business lines.• Strategically manage all current accounts to ensure best practices, maximize revenue and continuously cross/up sell our many different products, programs and services to them.• Manage an extensive CRM database used for targeted email, phone, and sales campaigns. • Work directly with Marketing to develop necessary collateral, marketing campaigns and advertising.• Team oriented role working closely with fellow Account Managers and coordinating with Product Support, Customer Support and the Development Team on a daily basis.Required Proficiency: ELMS, Dynamics CRM, Google Analytics, Advanced Excel, Basecamp, Microsoft SQL Server, Dropbox/Google Drive, Zoho CRM, OnTime, MicrosoftLync

Managed the VMware Academic Program (VMAP) worldwide - VMAP is a program that allows STEM departments in any higher-ed institution to access some of VMware's most popular and powerful software at almost no charge for teaching, training and research purposes. Currently over 2000 institutions using VMAP at both the departmental and campus-wide level through e-academy's custom online WebStores.• Actively managed all VMAP accounts to ensure complete customer satisfaction.• Conceived, developed, and managed multiple wide-spread email and call-down campaigns to grow the program.• Updated and configured new product offerings that became available through VMAP.• Streamlined order, creation, and activation process for new subscriptions.• Assisted e-academy support team in any escalations out of their purview.• Worked directly with VMware to continue to improve program in both content and scale.

Hired, trained and managed the Intravillage Street Team to bring in merchants/deals to the portal - Intravillage is a community business portal focused on connecting local businesses with the employees that work and live around them. • Developed initial Street Team plan from scratch including job description/requirements, compensation model, custom CRM, custom payroll, collateral, sales pitch, and overall strategy.• Interviewed, selected, and hired the Ottawa Street Team.• Trained the Street Team on the overall business vision, value proposition, site features, portal usage, tablet technology, custom CRM, sales pitch and sales strategy.• Managed the Street Team on an on-going basis to make sure they had the necessary resources and support to hit the targeted goals.• Acted as the eyes and ears for the development team, working directly with them to add new features, fix bugs, and evolve the business/portal as we went.

Created, owned, and operated a successful Ottawa painting company. Pay by the hour methods promote a top quality job rather then budget systems used by the competition. Managed two full time employees along with multiple contract workers.Clean, Professional, Affordable, Reliable.Westboro Painters