I am an experienced Project Manager with over 7 years leading global teams through a variety of projects in multiple work. Currently employed as an Operations Manager, leading projects across Risk and Controls, KYC, Compliance and Technology. Prior to this role I was employed as an FX Business Manager, some of my responsibilities involved leading strategic development of the Business, tactical support as required on a day-to-day basis, governance, collaborating with internal conduct and reporting financial and performance metrics. Previous to this I was employed in the Delta1 Swaps Middle Office, as the Client Service Team Manager. This role encompassed facing off to all levels within the Bank, managing risk, reputation and ensuring customer satisfaction for both internal and external clients. The role involved managing the client service team, onboarding, training, and up-skilling all current and new team members across Belfast and London.
Listed skills include Marketing, Marketing Communications, Marketing Management, Social Media Marketing, and 40 others.