Conor Doherty Email & Phone Number

Derry City, Northern Ireland, United Kingdom

• Leadership of Global Operational project teams across Finance, Risk and Controls, Operations, KYC and Legal• Management of ongoing relationships and expectations of key client stakeholders• Escalation point for key project risks, issues and dependences• Maintain SLA standards, including quality and production KPIs• Deliver appropriate KPI reporting and analysis of project deliverables• Review policy and procedures to ensure they are fit for purpose and accurately reflect… Show more • Leadership of Global Operational project teams across Finance, Risk and Controls, Operations, KYC and Legal• Management of ongoing relationships and expectations of key client stakeholders• Escalation point for key project risks, issues and dependences• Maintain SLA standards, including quality and production KPIs• Deliver appropriate KPI reporting and analysis of project deliverables• Review policy and procedures to ensure they are fit for purpose and accurately reflect frameworks Show less

London, England, United Kingdom

- Maintain the control framework for the wider business including Managers Control Assessment, operational loss processes, investigation and developing and driving corrective actions- Collaborate with support functions building relationships with credit risk, market risk, operations, finance and technology to assist in delivering on business- Lead/Participate in long/medium/short term projects related to revenue growth, expense reduction, process and control improvement and… Show more - Maintain the control framework for the wider business including Managers Control Assessment, operational loss processes, investigation and developing and driving corrective actions- Collaborate with support functions building relationships with credit risk, market risk, operations, finance and technology to assist in delivering on business- Lead/Participate in long/medium/short term projects related to revenue growth, expense reduction, process and control improvement and efficency- Create and update effective metrics to desk heads and seniors- Participation in business-driven projects across functions, assisting in driving implementation and working closely with relevant stakeholders- Assist in / coordinate internal audit and regulatory reviews, providing materials and address concerns arising from these reviews. - Assist in managing and providing preparation support for Global Governance meetings and any weekly / monthly / quarterly business reviews Show less

The Delta1 MO team are responsible for every step of the trade life cycle, daily life in this role is fast paced. Duties of my role include:- Trade Capture Management – Front to Back reconciliation, identifying operational risk- Work collaboratively with Sales & Trading, Settlements, Financial Control and Technology-Ad-hoc queries, exception management from Trading, Sales, Clients, Brokers, Settlements & Senior Management - Management of the Client service team, onboarding… Show more The Delta1 MO team are responsible for every step of the trade life cycle, daily life in this role is fast paced. Duties of my role include:- Trade Capture Management – Front to Back reconciliation, identifying operational risk- Work collaboratively with Sales & Trading, Settlements, Financial Control and Technology-Ad-hoc queries, exception management from Trading, Sales, Clients, Brokers, Settlements & Senior Management - Management of the Client service team, onboarding and coaching new team members - Processing and reconciliation of Dividends -Swaps Corporate Action processingConvertible Bond Lifecycle processing-Driving sustainable improvement of D1 Settlement Rate for all clients globally- New Client on boarding - General Client Meetings- Partnering with Dev and driving key Ops efficiency priorities Show less

Belfast, United Kingdom

Belfast, United Kingdom

Belfast, United Kingdom

After consulting on the transfer of the entire North American Finance Department whilst working with EY, I have decided to move across to Pearson and become apart of their team. My role consists of:- Transferring knowledge and all job roles for N.American Finance Department to Belfast- Process Improvement across AP team- Personally auditing 3.5 Million worth of Travel and Expenses each month- Reconciling employee expense reports from Concur and Oracle iExpense against AMEX… Show more After consulting on the transfer of the entire North American Finance Department whilst working with EY, I have decided to move across to Pearson and become apart of their team. My role consists of:- Transferring knowledge and all job roles for N.American Finance Department to Belfast- Process Improvement across AP team- Personally auditing 3.5 Million worth of Travel and Expenses each month- Reconciling employee expense reports from Concur and Oracle iExpense against AMEX reports- Monthly accounting Journal Entries- Monthly KPI reports for all of N.America T&E - SAP and Oracle reporting Show less

Belfast, United Kingdom

During my time with Ernst and Young I have worked in several capacities both in Belfast in the Delivery Centre and in Newcastle upon Tyne in Managed Services. My most recent role based in Belfast has been extremely challenging as it is the first of it's kind; involving the incubation of a project within EY to be then exported onto the clients’ site, Pearson Education. My role has specifically involved:- Transferring knowledge and all job roles for N.American Finance Department to… Show more During my time with Ernst and Young I have worked in several capacities both in Belfast in the Delivery Centre and in Newcastle upon Tyne in Managed Services. My most recent role based in Belfast has been extremely challenging as it is the first of it's kind; involving the incubation of a project within EY to be then exported onto the clients’ site, Pearson Education. My role has specifically involved:- Transferring knowledge and all job roles for N.American Finance Department to Belfast- Process Improvement across AP team- Personally auditing 3.5 Million worth of Travel and Expenses each month- Reconciling employee expense reports from Concur and Oracle iExpense against AMEX reports- Monthly accounting Journal Entries- Monthly KPI reports for all of N.America T&E - SAP and Oracle reporting Show less

Belfast, United Kingdom

During my time with Ernst and Young I have worked in several capacities; a short period assisting in the Personal Tax Centre (PTC), as well as playing a key role in the development of a controlled AML document. My main capacity is my position in the AML team; specifically as part of a national project on behalf of our client, a member of the fortune 500, with the aim of tackling making tax evasion, terrorism and money laundering. Specifically this work has involved:- Managing client… Show more During my time with Ernst and Young I have worked in several capacities; a short period assisting in the Personal Tax Centre (PTC), as well as playing a key role in the development of a controlled AML document. My main capacity is my position in the AML team; specifically as part of a national project on behalf of our client, a member of the fortune 500, with the aim of tackling making tax evasion, terrorism and money laundering. Specifically this work has involved:- Managing client relationships – daily communications and regular presentations- Promoting Managed Services Department to help achieve EY’s Vision 2020- Ensuring efficient identification and monitoring of activities and transactions considered suspicious- Ensuring timely and efficient reporting of transactions considered suspicious- Collecting documentary proof and build and maintain case files for transactions deemed suspicious- Ensuring proper record-keeping of data collected and analyzed- Handling development training for new employees Show less

Newcastle Upon Tyne, United Kingdom

My role as Quality Systems Administrator within Sanofi Aventis was a twelve month student placement which I completed to gain some real business industry experience within a high pressure, highly regulated working environment . My time at Sanofi allowed me to gain a high level of communication and ICT skills as well as an understanding of the importance of organisation and time management. My role included: - Key Administrator of Change Control System – Monitoring and ensuring… Show more My role as Quality Systems Administrator within Sanofi Aventis was a twelve month student placement which I completed to gain some real business industry experience within a high pressure, highly regulated working environment . My time at Sanofi allowed me to gain a high level of communication and ICT skills as well as an understanding of the importance of organisation and time management. My role included: - Key Administrator of Change Control System – Monitoring and ensuring deadlines achieved at each level - KPI creation and monitoring – involved weekly and monthly presentations to department heads - Staff training and development in line with SOP and EOI updates - Audit administrator during governmental audits - Preparation of site manufacturing logbooks to ensure site compliance with GMP's - Due to the upcoming site closing in June 2015, I began work on the sites archiving project; supporting the strategic process of archiving thousands of documents, across several different departments. Show less

Within PDS my work consisted of being outsourced by clients to conduct market research that would provide clients with robust data that would inform their decisions. To complete this market research I worked within a team to develop tailor-made questionnaires that would be delivered over the telephone to the chosen areas of the UK and Ireland by our teams of surveyors.

Newcastle Upon Tyne, United Kingdom

My main role within BSkyB as a Customer Service Advisor was to deal with customer queries regarding their products, this involved retaining a vast knowledge of all sky products and services to ensure the customer would leave the phone call having felt fully satisfied with the level of service I provided them with. On most occasions the phone calls I dealt with were regarding customers with issues with their products, therefore I would need to reassure them that I could help them in anyway… Show more My main role within BSkyB as a Customer Service Advisor was to deal with customer queries regarding their products, this involved retaining a vast knowledge of all sky products and services to ensure the customer would leave the phone call having felt fully satisfied with the level of service I provided them with. On most occasions the phone calls I dealt with were regarding customers with issues with their products, therefore I would need to reassure them that I could help them in anyway possible, be it be it by talking them through, step by step, how to fix their product themselves or by sending out an engineer, whatever it took to ensure the customer is happy. I would also up sell sky products where necessary, to add value to each phone call, which lead to me earning the highest sales figures in my team each week.This role involved working mainly independently with each customer, although on occasion it is necessary to work with team members to assist them or for them to assist you, which I achieved successfully. Show less

Derry, Northern Ireland

This was a field sales role for one of the first Electricity companies to be cerated in Ireland after the market was opened up for fair competition. As Senior Sales Advisor I had to ensure all daily, weekly and monthly targets were achieved by each sales advisor which on occasion meant mentoring, shadowing and making sure that sales were being closed.

Derry, Northern Ireland

One of Derry's busiest venues I worked as part of the bar team to ensure food and drink service ran smoothly whilst following cash handling procedures to ensure each transaction was processed correctly. The role involved keeping the bar fully stocked at all times as well as clean so that customers may enjoy a positive experience in the venue.

Derry, Northern Ireland

A part time seasonal role this gave me my first experience of working in customer service with one of the UK's best known house hold names. My role included: - greeting customers and answering enquiries about products - making customers feel welcome and valued - restocking shelves and making sure merchandise was presented neatly - setting up window and in-store displays

First Class Bachelor'S Degree, Marketing/Marketing Management, General, 1St Class Honours

Strategic Marketing, Digital Marketing, Marketing Communications, Branding, Buyer Behaviour, Buying Behaviour, Marketing Mix

3 A-Levels & 8 Gcse'S

A Levels - Information Technology (B), Double Award Business Studies (BB) GCSEs - Information Technology (A), Religion (A), Mathematics.