In store and online customer service representative. Shipping and warehouse lead. Vendor coordinator. We are the premier online resource for billiards and darts accessories and operate out of a warehouse with a minimal staff, requiring me to be adept at all aspects of the business. I have recently taken on the role of acquiring clients through field work, by visiting client venues and discussing promotions directly with them. I have also begun the repair, re-tipping, and replacing of ferrules, as well as re-wrapping cues, all of which require skilled lathe work.I also attend various tournaments and other events in the industry to acquire networking opportunities, provide word of mouth marketing, operate a vendor booth, and research new products entering our market.

Provide customers with an efficient, convenient experience. Responsible for stocking, receiving product, store cleanliness, and cashiering. This was a job of necessity, and was well below my skill level.

Work as a team to coordinate the logistics of shelving, shipping, sorting and stocking of DVDs, CDs, and Audiobook orders for libraries across the U.S. and Canada. Was well liked by my peers and management. When I announced my intent to leave due to moving, the warehouse manager stated it had been there intent to promote me after my initial 6 months.

Midwest Community Leader (Destructoid.com) 03/2010 – 03/2011Organized the members of the Midwest Region of the U.S. Hosted annual gatherings and organized traveling to events in the Midwest and along the East Coast.U.S. Community Coordinator (Destructoid.com) 03/2011 – 10/2013Synchronized the events of various regional groups. Attended multiple conventions and expos while aiding our community members in finding our events, panels, and parties. Associate editor responsibilities, including monitoring our website and forum for spam and malicious software. Member of promotional team involved in publishing popular articles by our members. U.S. Community Manager (Destructoid.com) 03/2013 – 12/2015Includes all responsibilities of Community Coordinator, as well as administration of our forums. Co-leader of the team responsible for handling issues with the main site, as well as member concerns, issues, and complaints. Organizing of panels for our editors and core staff at conventions and expos, as well as aiding in the arrangements made with venues for any events we may hold.

Provide excellent customer service and teamwork. Responsibilities include cashiering, customer service, money counting and handling, occasional banking. Promoted to Assistant Manager in 03/2014, with responsibilities including scheduling, inventory, and product replenishment.

Provided a variety of services, including firewatches, surveillance, door checks, shoplifting deterrence, loss prevention, property protection, and non-lethal armed patrols. Worked many different job sites, including banks, shopping centers, and gambling establishments.