Conor K. Email & Phone Number
Who is Conor K.? Overview
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Conor K. is listed as Business Support Manager at Aztec Group, a with 840 employees, based in Greater Southampton Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Conor K..
Conor K. previously worked as Bussiness Support Manager at Aztec Group and Business Support Specialist at Aztec Group. Conor K. holds Not Completed, Architectural Engineering from Southampton Solent University.
Email format at Aztec Group
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About Conor K.
I have a natural ability for leadership and managing people. I am diligent andmethodical, coaching users to improve their knowledge and reduce ticket volumes,which in turn improves customer satisfaction. I also work with Project Teams tomaximise business outcomes and create knowledge articles/process guides. I amconfident presenting data across different business levels and communicating withall business areas, including maintaining good working relationships with internalcolleagues and 3rd parties. I am proficient in Office 365, Oracle SQL, HTML, routine IT hardware support, Service Now amongst others.
Conor K.'s current company
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Conor K. work experience
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Bussiness Support Manager
Lead Desktop Support Analyst
Desktop Support Analyst
Transformation Support Analyst
It Service Desk Analyst
- ITIL environment.- IT support.- Logging, managing and resolving tickets to final resolution.- Prioritising tickets and work load according to business impact.- Setting up and maintains VPN users.- Managing tickets and SLA’s across all lines.- Taking ownership. - Maintaining good working relationships across the whole business both on site and off shore.- Providing support for core systems.- Avaya telephony setting up and maintaining users.- Maintaining users within AD and providing users with the necessary access. - Maintaining Microsoft Exchange users. - Providing first line support for insurance based systems.- Support for BlackBerry IEM.- Citrix and Cisco VPN support and application connections support.- Recognised by peers and awarded Star of the month within first three months of placement.
Service Desk Analyst, Application Support
- ITIL environment.- Application support.- Logging, managing and resolving tickets to final resolution.- Prioritising tickets and work load according to business impact.- Basic SQL investigation.- Managing tickets and SLA’s across all lines.- Taking ownership. - Maintaining good working relationships across the whole business.- Attending meetings with the Projects team and helping them to avoid known issues within the systems (Prince 2 environment).- Providing support for core systems along with Microsoft office, Swyx phone systems, Service Now, remote assistance, and basic IT hardware support.
Operations Analyst
- Sending and processing data flows.- Editing flows and working to industry standards. - Training other colleagues and writing process guides.- Manipulating the system through the front end, to get results whilst minimising risk, and speeding up resolution times. - Using test systems to check workarounds.- Regression testing.- Raising tickets with in dept analysis to speed up resolution times.
Collections Agent
- Fully phone trained.- Dealing with vulnerable customers.- Making potentially life changing decisions for customers.- Ability to make calculated decisions.- Financial responsibility
Bakery Section Leader
Colleagues at Aztec Group
Other employees you can reach at aztecgroup.co.uk. View company contacts for 840 employees →
Nathan Austin, Acca
Colleague at Aztec GroupGuernsey
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JD
John Driver
Colleague at Aztec GroupDublin, County Dublin, Ireland
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JM
Jasmin Mitchell
Colleague at Aztec GroupJersey
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SG
Solveig Godauski
Colleague at Aztec GroupGreater Southampton Area, United Kingdom
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KH
Kara Hands
Colleague at Aztec GroupDubuque, Iowa, United States
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JB
John Brizell
Colleague at Aztec GroupJersey
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NR
Natalie Randall
Colleague at Aztec GroupSaint Peter Port, Guernsey
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GC
Gail Clark
Colleague at Aztec GroupWisbech, England, United Kingdom
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BR
Beulah Russell
Colleague at Aztec GroupWest Covina, California, United States
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TV
Tate V.
Colleague at Aztec GroupGreater Portsmouth Area, United Kingdom
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Conor K. education
Frequently asked questions about Conor K.
Quick answers generated from the profile data available on this page.
What company does Conor K. work for?
Conor K. works for Aztec Group.
What is Conor K.'s role at Aztec Group?
Conor K. is listed as Business Support Manager at Aztec Group.
Where is Conor K. based?
Conor K. is based in Greater Southampton Area, United Kingdom while working with Aztec Group.
What companies has Conor K. worked for?
Conor K. has worked for Aztec Group, Tata Consultancy Services, Isupplyenergy, Nationwide Building Society, and Asda.
Who are Conor K.'s colleagues at Aztec Group?
Conor K.'s colleagues at Aztec Group include Nathan Austin, Acca, John Driver, Jasmin Mitchell, Solveig Godauski, and Kara Hands.
How can I contact Conor K.?
You can use AeroLeads to view verified contact signals for Conor K. at Aztec Group, including work email, phone, and LinkedIn data when available.
What schools did Conor K. attend?
Conor K. holds Not Completed, Architectural Engineering from Southampton Solent University.
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