Conor Malone Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Ensure delegated Collateral service provider have completed the appropriate tasks• Maintain a KPI file with key indicators to ensure high level of service is being maintained by Caceis• Highlight and ensure with various departments that they resolve key collateral issues that arise in caceis• Maintain issue logs to ensure issues are tracked until resolution• Hosting and leading calls with Caceis to help resolve issues within Caceis and Amundi• Train various departments to ensure they understand collateral issues and assist them on issues they have trouble resolving• Lead and co-ordinate projects with CACEIS and departments within Amundi to ensure timely implementation. Lead Middle Office implementation of EMIR REFIT

Dublin

• Point of contact for issues that our clients may have• Liaising with various departments to resolve issues for client, such as reconciliations, settlements, OTC, CA, IT, trading etc• Lead on projects for clients, co-ordinating actions various departments must complete• Presentation and hosting weekly meetings to clients• Identify process weaknesses and implement improvements.• Creation of funds in Amundi systems, liaising with, departments, custodians, FA and external brokers to set up routing/links to these• Processing FoF trades, answering queries in relation to FoF trades

Dublin

Settlement of transactions in over 70 markets globallyInputting and authorising of tradesAnswering queries from internal and external clientsPresentations to clients in relation to trades and to internal clients on numerous topicsReconciling cash and stock accountsChecking reports for unsettled trades, proactively settling trades via communication with brokers and clientsTesting on processes, i.e. new financial transactionsMember of the Employee ForumBuilding and maintaining relationships with brokers, CSDs and our colleagues in London & New YorkEnsure that the income associated with their transactions is collected and booked in the correct mannerProactively settling any unsettled transaction in over 70 markets globally

Maintaining accurate client informationSetting up new clients & amending client informationSafekeeping of clients tax filesParticipated in inputting, authorising and production of chequesInputting cash positions and authorising cash positionsAnswering queries to internal and external clientsProcessing payments via SwiftReconciling and ensuring over 50 cash accounts with various agents over the world are in balanceAnswering queries from agents and clients in regard to the cash accountsProcessing payments over the accountsEnsuring inputters information is correct in processing paymentsManagement and organising of staff for daily tasks, ensuring accurate and timely input

Establishing and maintaining relationships with internal and external clientsAnswering any queries external clients may have in regard to the Irish MarketPrepare Monthly Intelligence ReportsObtaining certificates for clientsManaging relationships of high value clientsMonthly Invoicing of clients for fees, Crest fines etc.ADR’s – increased process efficiency .Organised and participated in Client Meetings, conference calls.Co-ordinated and participated in the implementation of various process’s across numerous internal departments which resulted from needs of the clients via a collaborative approach with internal departments.The monitoring and administration of client service issues including processing activities, tax reclaims/queries, market queries, cash balances, cash and stock rec’s, SLA’s.Assisted our clients to help them achieve their strategic objectives and provided guidance, help and assistance to the client in how the Company can assist them.Member of Global Custodian team, helping to identify areas of improvement, co-ordinate and implement ideas. While on the Global Custodian team BoISS was awarded top-rated status.

Dublin

Trade repair – Repairing SWIFT MT54X messagesOptimised Straight Through Processing (STP) rates for the area. STP rates increased from 53% to 67%Inputting and authorising of tradesAnswering queries from internal and external clientsPresentations to external clients in relation to tradesReconciling Crest cash, stock and depot accountsChecking reports for unsettled trades, proactively settling trades via communication with brokers and clientsEstablished and implemented a more efficient process for trade repair and controls checking. Increased efficiency, resulting in the job requiring 1 staff member rather than 2Planning and co-ordinating the daily tasks for the teamEnsuring lending trades matched and settled in a timely manner Ensuring sufficient collateral is in place daily for clients lending positionTesting on many processes, i.e. testing compatibility of trades on Crest, testing new processes on the in house systemProducing Trade Statistics for Management

Certificate In Investment Fund Services

Bachelor Of Business Studies, Business Administration And Management, General, 2.1

Leaving Certificate