- Managed daily operations, adjusting to changes in freight profile due to lockdown.- Developed and implemented strategies to meet changing customer needs.- Led staff induction and coaching, and managed employee relations.- Designed a compliant office rota system during the pandemic.- Partnered with Finance for budget management and financial analysis.

- Key player in the “track and trace” project- Securing financing options.- Reviewed subcontractor rates and implemented improvements.- Developed relationships with key customers and integrated their freight systems.- Led IT integration with new partners and produced weekly KPI reports.

- Led strategic and operational planning during economic challenges.- Managed financial planning, reporting, and HR-related issues.- Improved operational systems and processes.- Managed tender processes and secured multiple projects.- Demonstrated strong conflict management and negotiation skills.

- Part of the management buy-out team.- Rationalized the product portfolio and rebranded the company.- Secured funding and exposure through partnerships with government bodies.

- Managed accountancy functions and drove company targets.- Oversaw staff recruitment, mentoring, and training.