Conor Mcleod Email and Phone Number

Cultivate lucrative relationships with new and existing clients to increase market share and build a successful business network based on strong communication and shared product knowledge. Identify and analyze consumer behavior data to evaluate customer needs and successfully promote and merchandise products. Achieve management objectives by planning and executing detailed schedules. Boosted sales in existing markets by over 100% in the first six months ($22.5k monthly to $45k monthly). Demonstrated success in consistently exceeding top sales goals in newly assigned territories and achieving monthly sales milestones. Expanded existing market by developing relationships with new clients and capitalizing on market conditions and customer requirements.

Categorized and bundled incoming parcels, packages, and letters for distribution according to type and delivery location. Communicated with customers in a friendly and professional manner during deliveries and when verifying identities, requesting signatures, or delivering COD (cash on delivery) parcels. Analyzed route maps to determine optimal delivery efficiency and practicality. Reported route issues to supervisor and ensured proper care and maintenance of assigned vehicle. Surpassed expectations for time management and efficiency leading to expedited management tasks and a more streamlined operational workflow. Navigated high stress situations with composure and professionalism, showing commitment and dedication amid staff shortages by going above and beyond normal duties and hours and assisting in duties outside my trade.

Supervised and directed front-end employees, guiding them on product knowledge and cultivating strong customer service skills. Facilitated communication amongst leaders and team members to relay project and program statutes and results. Collaborated interdepartmentally to streamline and enhance customer experience by developing special order systems, improving flow at checkout, and troubleshooting POS issues

Expanded and stimulated existing customer base to accelerate sales and capitalize on profitable market by analyzing customer business needs, evaluating market trends and conditions, and tailoring product offerings and pitches accordingly. Maintained detailed product knowledge and training on factors such as pricing, availability, and uses. Generated sales budgets, reports, and price quotes and collected on balances due. Designed targeted presentations and product and service offerings for customers on an agreed-upon and consistent basis to meet evolving needs and promote development of accounts.

Orchestrated complex data file organization using forensic copy tools to investigate customer requests and resolve disputes under tight deadlines. Mentored and trained employees on client data intake process and forensic copy tools. Collaborated daily with Internal and External Project Managers and Forensics Team to produce deliverables and recommend solutions for clients. Boosted company’s efficiency of inventorying files by restructuring the organizational process for the evidence room. Devised improved technical solutions to automate data storage and retrieval