Conor Miller Email & Phone Number

San Francisco Bay Area

- Responsible for managing a team of global sales managers based in various cities around the world.- Developed and implemented strategies to retain existing revenue while generating new revenue opportunities from a portfolio of Accounts by negotiating broad commercial agreements as well as negotiating tactical incentive deals.- Responsible for coordinating the sales activities to our Global Accounts based across the American Airlines network, with particular emphasis for ensuring efficient and profitable use of network capacity through the coordination of regional business needs, together with the wider needs of the AA Cargo division.- Directly interface with the senior management on a daily basis while working with large multinational forwarders, interline partners and executives located around the world.

Greater Los Angeles Area

• Led the most profitable cargo division at American Airlines in achieving our revenue plan for 2010 and 2011.• Managed the Southwest cargo sales region comprising of seven outside sales personnel and eight inside sales representatives, covering a geographic territory spanning the West Coast from Anchorage Alaska to San Diego California, covering 22 individual airport cargo facilities responsible for generating $50 million annually.• Achieved American Airlines’ prestigious Silver Wing Award in 2010 and 2011 for obtaining 100% of the revenue plan each year and on track to beat our 2012 plan by 174%.• Successfully launched a variety of new wide body flights from the Southwest region to Asia and Europe.• Responsible for budgeting and planning for the largest sales region in American Airlines’ network.• Actively worked with employees to develop a career path which has generated promotions for 5 different employees since taking over the Southwest sales region in 2010.

Greater Los Angeles Area

• Managed a portfolio of global freight forwarding accounts generating $13 million annually.• Skillfully built strong working relationships with high-level executives and local liaisons within each account.• Successfully negotiated and leveraged global account sales strategies to ensure achievement of corporate goals.• Diligently analyzed lane segments to optimize profitability and maximize yield within the corporation.• Demonstrated expert leadership ability as a project leader for Sales Tools on the Cargo Sales Advisory Board.• Exhibited superb communication skills when coordinating with various departments throughout AA.

Greater Los Angeles Area

• Spearheaded efforts in creating new PPS film and IMAX program for DHL producing revenue of $1.2 million.• Flawless management of a critical territory consisting of freight forwarders and courier companies resulting in annual revenue of $8 million.• Coordinated workflow and developed new sales opportunities resulting in 39% revenue increase YOY.• Mediated conflict between staff and customers utilizing diplomacy and sensitivity to solve issues.• Proficiently led the Los Angeles sales team in the implementation of American Airlines new electronic customer contact management program Kyliptix.

Santa Barbara, California Area

• Significantly increased profitability with new business initiatives: $110K in FY04, $156K in FY05, and $161K in FY06. Additionally, achieved 100% Club accomplished for three consecutive years.• Ranked in the top 10 percentile for business to business sales within the Woodland Hills Region.• Managed 2 direct reports responsible for $150K in new sales.• Possess comprehensive understanding of the top-down sales approach targeting Presidents, CFOs, and HR Directors, a skill necessary to convert prospects into clients.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Arts (B.A.), International Relations And Affairs