Conor Nolan Email & Phone Number

Portland, Or, Us

Portland, Oregon, United States

Portland, Oregon, United States

Multi-faceted role encompassing writing, acting, producing and more.

Portland, Oregon, United States

Converted new accounts and maintained existing accounts.Generated $30k-$60k a month in sales.Managed relationships with shop owners and intake managers via phone, email, and Apex Trading Platform.Maintained extensive knowledge of The Dub’s ever-changing menu of cannabis products.Trained in creation, editing, searching, and proper vetting of transport manifests with METRC tracking software.Showed and transported cannabis products under compliance with Oregon OLCC laws and regulations.Drove 30,000 miles in a year!

Drove growth and development of wholesale department in coordination with Marketing Department, Customer Service Manager, and Executive Team. As of EOY 2018, managed 1400 accounts comprised of a variety of business types.Developed qualifying criteria for wholesale prospect and applicants.Managed customers, processing orders, creating estimates, and answering questions across multiple channels.Partnered with marketing team to create wholesale marketing deliverables, such as landing pages, email copy, follow-up sequences, and more!Department growth averaged 25% per year in this time period.Maintained extensive knowledge of products, policy, procedure, and company mission.Represented company at live events.Developed materials and strategy for live events.Managed donation and sponsorship requests from nonprofits and events.

Hired as a member of the Customer Service Department to help customers with ordering, product information, and anything else!Processed orders, estimates, returns, and refunds using Netsuite.Resolved customer service cases via phone, email, and CRM channels.Tracked and reported customer service metrics.Answered customer questions about products, sourcing, company mission, and more!