- Create and lead IT and Digital strategy for a group of recruitment and consultancy companies with worldwide employee, candidate and client base.- Providing data protection compliance oversight and technical data integration management of multiple CRM platforms hosting data on candidates and clients to deliver powerful data insights and speed to our consultant user base.- Driven and committed manager of an outstanding team (internal and MSP) delivering exceptional frontline service to users all year round and reporting on operational performance and project progress to directors/C-suite.- Deep technical understanding of both the on-prem and cloud Microsoft product stack (Microsoft 365, Server, Purview, Defender, SCCM/Intune, AD/Entra ID) including hybrid integration and migration to full cloud delivery- Successful delivery of complex outputs using project management approaches across end user devices, networking (LAN/WAN), hosting (on-prem,datacenter and cloud), security (incident response,EDR,SIEM,SOC) and digital transformation (process automation and system integration)- Delivering significant IT savings through effective product tracking, usage, automation and procurement practice- Author new policy covering Information Security, Data Protection, Change Management and Project Management and manage rollout and linked process development across companies.

-£1.6m Digi Hub Scotland project to bring high quality video conferencing rooms to Scottish Borders schools, businesses and charities to enable innovative learning experiences.- Moved over 3000 users from on prem to Office 365 in the cloud in a complex migration involving 365/Exchange and a bespoke (but manageable) identity management system.- Achieved Cyber Essentials Plus accreditation through adoption of VPN, MFA, internal and external scanning tools and situational awareness with Azure Sentinel.- One of only two colleges in Scotland to implment a complete overhaul of user access to devices with move from on-site desktops to zero-trust InTune/MEM managed 1 to 1 student devices.- DevOps overhaul for server management with Ansible configuration as code.- Azure VM setup for for web services

- Line management of IT Team- Production of policy including Information Security Policy- Project Manager for remote learning as part of £6.3m SoSEP Digital Hub project- Oversight of project for college move to BYOD for students (over 1000 students)- Coordinating public sector purchasing framework for college WAN- Manage department and systems preparation for GDPR- Manage staff (250) move to Windows 10 and mobile working environment- Coordinated department approach to Cyber Essentials Plus accreditation- Oversee integration of MIS/VLE/Finance/Bursary/Library systems to increase automation- Represent ISLT department at SLT and Board level- Responsibility for department budget and longer term projections- Assist college on education/public sector reporting- Driving college experience and expectations around digital learning

- Developing a successful Project Management approach for cross-functional teams- Development of IT service management metrics - Oversight of the college virtual learning environment- Driving engagement and development with teaching staff- Improvement of the student learning experience through development and operation of learning technologies- Writing and implementing policy/procedure documentation- Building external revenue opportunties and client management- Line management ISLT staff- Representation of college at IT/Learning Technology events

- Client facing position with top UK/US business clients- Development of training and planning materials for business improvement and digitalisation- Project management training and training production (Prince2/Agile/DevOps)- Training and support for IT Service Management programs- Responsible for cost/effort estimates and tracking of timekeeping against project budgets- Management of elearning projects involving tech, design, comms and consultancy

Working at the intersection of academics, students and elearning technology to produce a fantastic learning experience. Currently supporting a worldwide group of students from a variety of professional backgrounds in clinical trials and biotechnology.- Developing engaging course materials in the Moodle VLE- Writing reports evaluating elearning software/VLE platforms (including Blackboard Learn)- Producing high quality media both audio/video to engage students online- Building engaging content with Adobe Creative Cloud and Captivate- Troubleshooting and moderating online forums- Bringing students together for collaborative work and assessment- Applying a project management approach to elearning problems

- Forward planning for lessons/schemes of work- Classroom management- Implementation of Technology Enhanced Learning- Assessment tracking and prediction- Teamwork across department to develop shared resources- Management of teacher/student/parent contact

Experience of supporting full product life cycle from initial proof of concept testing, preclinical and clinical phases to final product release encompassing GLP, GMP and GCP regulations. Working knowledge of the GxP directives and guidelines.