I am a results-driven professional with a degree in Business Information Systems and a diverse background across supply chain, customer support, customer success and key account management. My journey began with an internship in supply chain, where I developed a keen understanding of logistics and operational efficiency, laying a strong foundation for my career in customer-focused roles.Throughout my experiences as a Customer Support Specialist and most recently as a Customer Success Manager, I’ve built a passion for understanding customers’ needs, solving complex issues, and driving satisfaction and loyalty. My technical background, paired with hands-on experience in customer-facing roles, enables me to bridge the gap between business needs and technical solutions effectively.I am currently a Business Development and Key Account Manager for Masterlink Logistics.