Conor H. Email & Phone Number

Toronto, On, Ca

Toronto

As the Director of Customer Experience Transformation at PwC, I lead high-impact projects focused on reimagining customer journeys and delivering innovative solutions.Key Achievements:Spearheaded customer experience transformation projects for large organizations including federal governments and Fortune 500 companies.Led cross-functional teams of consultants, designers, and engineers to create roadmaps, product and service strategies, and prototypes and business cases;… Show more As the Director of Customer Experience Transformation at PwC, I lead high-impact projects focused on reimagining customer journeys and delivering innovative solutions.Key Achievements:Spearheaded customer experience transformation projects for large organizations including federal governments and Fortune 500 companies.Led cross-functional teams of consultants, designers, and engineers to create roadmaps, product and service strategies, and prototypes and business cases; led implementation teams to develop, pilot and scale new initiatives.Led a mentorship program for junior consultants across Canada, providing guidance on customer experience strategy and digital transformation best practices.Contributed to business development efforts, collaborating with senior partners to identify new client opportunities and supporting sales pitches that led to the successful acquisition of $10M+ in new business. Show less

Toronto

As a media producer, I managed and executed various digital media projects, including short films, web series, and interactive experiences. I specialized in overseeing all stages of production, from concept development to post-production, working with creative teams to deliver compelling, high-quality content for diverse audiences.Key Achievements:Produced the web series "With Friends Like These", blending absurd humour and narrative storytelling, which garnered critical acclaim… Show more As a media producer, I managed and executed various digital media projects, including short films, web series, and interactive experiences. I specialized in overseeing all stages of production, from concept development to post-production, working with creative teams to deliver compelling, high-quality content for diverse audiences.Key Achievements:Produced the web series "With Friends Like These", blending absurd humour and narrative storytelling, which garnered critical acclaim in Vancouver's indie comedy scene.Led production teams in developing multimedia content, including videos and digital campaigns, for clients across sectors, increasing audience engagement and winning multiple awards (including an Emmy Award Nomination in 2014).Collaborated with writers, directors, and designers to ensure projects were delivered on time and within budget, while maintaining creative integrity and production quality.Pioneered the integration of AR/VR technologies in digital storytelling, creating immersive brand experiences that enhanced audience interaction and broadened media reach. Show less

As one half of the Bronx Cheer Comedy duo, I performed, produced, and wrote sketch comedy that pushed the boundaries of traditional humour. My focus was on combining live performance with digital content to create engaging and thought-provoking experiences for both live audiences and online platforms.Key Achievements:Co-founded Bronx Cheer Comedy, a critically acclaimed alternative comedy group, known for its innovative blend of live sketch, improv, and digital… Show more As one half of the Bronx Cheer Comedy duo, I performed, produced, and wrote sketch comedy that pushed the boundaries of traditional humour. My focus was on combining live performance with digital content to create engaging and thought-provoking experiences for both live audiences and online platforms.Key Achievements:Co-founded Bronx Cheer Comedy, a critically acclaimed alternative comedy group, known for its innovative blend of live sketch, improv, and digital media.Wrote and performed in over 100 live shows, including international comedy festivals and The Hero Show, a monthly variety showcase that became a cornerstone of Vancouver’s alternative comedy scene.Produced digital shorts and web series that gained a cult following, particularly the Mental Beast series, which was nominated for multiple awards and helped expand the comedy group’s audience beyond local stages.Pioneered comedic storytelling through multimedia, incorporating audience participation and digital media to create immersive, interactive performances that resonated with diverse audiences. Show less

Masters Of Design, Strategic Foresight & Innovation

Resident, Interactive Art & Entertainment Program

Bachelor Of Arts, English Literature