Conor Mcbride Email & Phone Number

Portland, OR, US

Portland, US

Palo Alto, California, US

• Upgraded security of internal and Saas tools, to bring them up to meet or exceed compliance requirements.
• Conducted regular security training and testing using simulated phishing campaigns. Improved email security policies.
• Deployed & configured endpoint protection software (crowdstrike) to workstations & cloud infrastructure.
• Quickly developed secure remote access strategy for hundreds of remote employees & contract workers, VPN/remote access software.
• Wrote policies & procedures to allow sensitive data to be accessed, shared & logged securely.
• Implemented zero trust principles & deployed secure network solution (zscaler) to employees & contractors.

Beaverton, OR, US

• Maintained security and compliance of production SQL databases, applications and services in the Azure cloud.
• Managed on-site and Azure cloud IT infrastructure and workstations including file shares, VOIP system, Antivirus/security software, firewalls, VMs, and networks.
• Assisted in the roll out/configuration of MFA, single sign on and password vault software (LastPass) for users.
• Configured CI/CD pipelines with Azure DevOps (VSTS) and deployed software to Azure resources and physical servers (colo and on-site).
• Helped Nvoicepay prepare for SOC audit by conducting an access review of job roles and functions.
• Deployed 3-node Nutanix cluster running Hyper-V VMs on site.

Beaverton, OR, US

Redlands, CA, US

• Provided remote support for hundreds of users at 20+ local companies, and performed site visits.
• Managed Office 365 on a regular basis for most customers.
• Utilized and honed verbal and written communication skills through continuous direct contact with customers.
• Deployed bare metal and VM servers including backup solutions, SMB, FileMaker, Sage50, QuickBooks, email servers, and various other apps & services.

Seattle, WA, US

• Provided IT Support for 70 on-site local users, and thirty retirement community offices nationwide.
• Provided remote assistance via RDP, VPN, and over the phone.
• Travelled to communities to setup new equipment and provide in person support to difficult problems.
• Rapidly and reliably prepared and deployed new equipment to the corporate office and communities.
• Managed IT assets – Distribution, Replacement, and Maintenance.
• Researched, proposed, and implemented innovative solutions to technical problems.

• Provided Tier I & Tier II support for 100 on site employees.
• Troubleshot hardware and software issues including OS installations, hardware upgrades and repairs, data recovery and updates.
• Performed duties of Network Administrator including; management of network security, server maintenance and monitoring and network setup.
• Managed tape backups with Veritas and Semantec tools.
• Advised on purchasing and installing new server infrastructure. Setup and system imaging for 50+ workstations.
• Received and setup new desktop/laptop PC's to corporate specifications.