C M.

C M. Email and Phone Number

Sabbatical @ None
Ireland
C M.'s Location
Ireland, Ireland
C M.'s Contact Details

C M. work email

C M. personal email

About C M.

C M. is a Sabbatical at None. He possess expertise in well organised, availability management, cmdb, cip, genesys and 46 more skills.

C M.'s Current Company Details
None

None

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Sabbatical
Ireland
Website:
genesys.com
Employees:
6207
C M. Work Experience Details
  • None
    Sabbatical
    None
    Ireland
    View
  • Genesys
    Genesys Cloud
    Genesys Aug 2019 - Present
    View
  • Genesys
    Sr Principal Ps Consultant, Voice
    Genesys Aug 2015 - Present
    Melbourne, Australia
    Sr Principal PS Consultant, Voice Practice, Voice Global Practice
    View
  • Ollamtua
    Ceo
    Ollamtua Apr 2022 - Aug 2024
  • Syndeo.Cx
    Genesys Cx Developer
    Syndeo.Cx Jan 2022 - Jun 2022
    View
  • Apple
    Voice Applications Engineer
    Apple Oct 2018 - May 2019
    Cork, Munster, Ireland
    View
  • Byte Information Technology
    Sr Genesys Consultant, Voice
    Byte Information Technology Nov 2013 - Jul 2015
    Sydney Area, Australia
    Byte are a technology services organisation established in 1993 that provides end to end services across Contact Centre, Software Development and Cloud Services. Byte's strong growth and success is attributable to the collaboration of our people and our customers in achieving a common goal.Projects:Past - Telstra / DHS - Genesys Lead SIP Architect - Genesys SIP / Cisco Connector (33,000 seats nationwide)Past - NEC - Genesys Cloud PS resource - Genesys Cloud - ZOOM Call Recording & GVPPast - Vodafone - Genesys PS resource - WDE Deployment & Greenfield build.
    View
  • Ticketmaster / Live Nation Entertainment
    Global Lead Genesys Engineer
    Ticketmaster / Live Nation Entertainment Sep 2011 - Nov 2013
    Manchester, England
    Genesys SIP 8.1 & GVP 8.1 Global Deployment
    View
  • Bank Of Ireland
    Genesys Technical Design Architect
    Bank Of Ireland Oct 2010 - Sep 2011
    Dublin, Leinster, Ireland
    Genesys Technical Design Architect for the Bank of Ireland
    View
  • Vodafone Ireland
    Genesys 3Rd Level Support Engineer
    Vodafone Ireland Jun 2008 - Oct 2010
    Dublin, Leinster, Ireland
    Genesys 3rd Level Support Engineer
    View
  • Ibm
    O2/Hp Transformation Project Assistant With Itil
    Ibm Apr 2008 - Jun 2008
    ITIL Transformation PM Specialist
    View
  • It Alliance
    Project Specialist
    It Alliance Jul 2007 - Sep 2007
    Sarbanes Oxley Solution Design upgrade project.
    View
  • Pfh Technology Group
    Project Design & Implimentation
    Pfh Technology Group Sep 2006 - Sep 2007
    Cork, Munster, Ireland
    Helpdesk Design & Project Management
    View
  • Siemens Business Services
    Voice Communications Specialist
    Siemens Business Services Jan 2000 - Dec 2005
    Voice Communications Specialist / Genesys engineer
    View
  • Itsu
    Founder Member
    Itsu Jun 2000 - Jun 2003
    London, United Kingdom
    View
  • Fitzpatrick'S Hotel Group
    Assistant Manager
    Fitzpatrick'S Hotel Group 1994 - 2000
    Cork, Munster, Ireland
    Trainee Hotel Management Course 4yr

C M. Skills

Well Organised Availability Management Cmdb Cip Genesys Itil Exploratory Testing Voip Cost Improvement Telephone Support Escalation Management Hardware/software Installation End To End Testing Windows Wfm Call Routing Telecommunications Incident Management Cti Service Integration Gvp Supportive Oracle Sip Service Implementation Ivr Acd Field Support Contact Centers Outage Management It Operations Self Driven Aspect Acd Telephony Imaginative Telco System Integration Testing Service Management Sql Virtual Office Incident Analysis Reporting Unix Service Improvement Service Delivery Application Performance Management Solution Architecture Service Recovery Dialers It Service Management Routing

Frequently Asked Questions about C M.

What company does C M. work for?

C M. works for None

What is C M.'s role at the current company?

C M.'s current role is Sabbatical.

What is C M.'s email address?

C M.'s email address is co****@****ail.com

What skills is C M. known for?

C M. has skills like Well Organised, Availability Management, Cmdb, Cip, Genesys, Itil, Exploratory Testing, Voip, Cost Improvement, Telephone Support, Escalation Management, Hardware/software Installation.

Who are C M.'s colleagues?

C M.'s colleagues are Kerry De Vore, Mba, Pmp, Jacou Sarrazin, Judie Oliver, Brenda Gallardo, Michael Sypek, Noreen Pineda, Matt Durham.

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