Conquej Moua Email & Phone Number

IT leader leading and managing a team of 15 application engineers and agile practitioners through change, transformation, and ambiguity. Responsible for hiring, attracting and retaining a diverse and inclusive team that focuses on people, processes, tools, and operations. Creating an environment that continues to foster trust and openness, facilitating dialogues to survey division feedback to improve employee engagement. Developing individual staff to achieve individual development plans, identifying training opportunities, and coordinating the balance of work and individual development time. Creating cross-functional teams to support a diverse portfolio and the modernization of applications to the cloud or different technology platforms. Leveraging existing and improving Agile practices and frameworks to continuously improve SDLC.Guiding delivery teams to adopt and implement application development best practices and processes.Cross collaboration with other colleagues and teams to establish an improved operations model that streamlines intake of work, priority of work, and delivery work.

Minneapolis, Minnesota, United States

Managed a diverse team of 8 direct and 4 indirect staff under Application Delivery Services consisting of Software Engineers, UX Engineers, QA Automation Engineers and Scrum Masters.Managed delivery teams that supported diverse application portfolio consisting of multiple technologies: Sitecore, .NET, Java, AWS, Microsoft Dynamics, Microsoft Power Platform, SharePoint, ServiceNow, Kinetic, Archer.Coached staff on several topics including influencing, listening, messaging, trigger topics, and several other topics that focus on interpersonal skill building. Provided staff who were seeking career growth and an understanding of how to identify gaps, what to focus on, and next steps towards their individual growth and success.Created a safe remote and hybrid work environment that fostered trust for staff to enable discussions related to work and ambiguity during a time of social injustice, xenophobia, and pandemic. Accountability for delivery of a redesigned '9 Online' intranet site for the Federal Reserve Bank of Minneapolis. Managed, coached and lead a scrum team of UX Engineers, Software Engineers, and Product Owners as Scrum Master daily.Facilitated Scrum Events: Daily, Sprint Planning, Sprint Review and Retrospectives. Implementation of Agile principles and frameworks to modernize application delivery.Coordinated and collaborated with National IT partners, product and service providers to establish baseline product features and priority for local IT district consumption.Active ASCEND team member that raises awareness of Asian and Asian-American culture at the Bank, retain and engage talent through professional and leadership development, and bridge cultural gaps through educational, cultural, and outreach activities. Performed compliance reviews and approvals to ensure security polices and practices are enforced.

Lead our website delivery team to rebrand the Federal Reserve Bank’s public website minneapolisfed.org as Scrum Master.Implemented Agile practices and frameworks to establish a Scrum Team with a diverse product portfolio by end of year 2018. Championed Agile thought leadership in our organization. Requirements gathering, backlog creating, backlog refinement, systems testing and systems troubleshooting.Created an ongoing operations and maintenance support model for internal customersSecurity Liaison performing security reviews, corrected security access, and managed ADS security groups.Records Information liaison and champion, completed disposition of ADS physical records.

Minneapolis, Minnesota, United States

Provided HP ALM Project Administration Support (building reports, creating and management of releases, cycles, test plans, and test labs) Executed QA testing activities during test cycles (System Availability Testing, Integration, Functional, Regression) Created and maintained test cases, created defects and tested solutions, and mapped test cases to technical requirements using HP ALM tool Provided high level and detailed level estimates for testing windows

Minneapolis, Minnesota, United States

Lead and supported technical tasks to deploy and implement application releases and/or projects. Provided intermediate to advanced technical or production support; conducted maintenance and installation of software programs, computer systems and/or enhancements. Supported transitional business operations cutover strategies. Lead, facilitated, and supported meetings to capture business requirements for system enhancements and/or projects. Formulated and defined computer systems’ scope and objectives through research and analysis of the department’s business systems and industry requirements. Lead, managed, and coordinated testing initiatives for system enhancements, and/or projects as Test Manager. Planned, coordinated and conducted related software, system and end-user testing. Collaborated with business partners, stake holders, management, CBAF team members and technical resources on an ongoing basis to support all TRES initiatives and efforts. Troubleshoot complex technical problems and issues. Provided regular and on-call application support. Provided analytic support to department management for business planning and decision-making. Served as a liaison and coordinated business application enhancements and/or software updates with Department, Bank, FRS, and/or federal agency staff.