Locally owned and operated, SkyWest is a top notch professional window cleaning service operating in Monterey County.*Coordinate with property managers, management team, and customers to schedule routine services.*Stay up to date on current safety guidelines and procedures to ensure safety compliance of company employees and customers. *Clean windows, gutters, and pressure wash residential and commercial properties.*Administer efficient cleaning of window panes in various public and commercial buildings.*Perform regular cleaning of all interior and exterior window surfaces.*Operate a water pole system (WPS).*Source and manage reputable local contractors and professional service providers to handle all customer property requests.*Create marketing content and materials to successfully increase sales.*Maintain a high level of professional service to ensure customer satisfaction.*Manage social media and online presence.*Track and manage all accounting and fiscal documentation.

*Supervise the maintenance of 5 high end properties in the Carmel, Pebble Beach, & Santa Cruz market. *Effectively engage with community as a brand ambassador and built strong relationships with neighbors and local businesses.*Successfully update information in SalesForce and Backyard including functionality reports, work order details, and instructional videos on home functions and appliances for clients. *Successfully execute daily work order schedules.*Communicate with vendors to update existing equipment and replace outdated machinery with efficient technology to significantly reduce ongoing maintenance costs. *Complete maintenance tasks on each property meeting industry standards.*Effectively communicate with work order coordinators, home managers, national maintenance and operations team, design, and sales team to meet needs and exceed expectations of clients.

*Ensure the smooth running of two multifamily rental properties while overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, portal activation, etc.*Provide superior customer service and communication to tenants and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. *Currently developing, mentoring, leading, and managing a cohesive team including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.

*Solely responsible for maintaining 30+ accounts to increase revenue through an extensive network of business relationships based on ability to meet client needs and close sales.*Engaged new customers and maintain existing customers by emphasizing value and providing exceptional customer service.*Developed sales strategies for existing accounts while identifying new business prospects.*Regularly met and exceeded wine club sales goals.*Coordinated and scheduled meetings with wine buyers in the local market. *Completed wine sales and vendor purchases within and outside of the winery. *Worked alongside wine maker and participated in harvest operations. *Led winery tours showcasing wine making facilities, venues, and vineyards.*Trained in wine education and viticulture under the Folktale brand and affiliates.

*Planned and executed operations team meetings both pre and post events through excellent team building and communication skills.*Coordinated with vendors and operations team to follow event plan to ensure successful set up and break down of events. *Coordinated and managed repair and maintenance work assignments performed by technicians, vendors, and contractors.*Participated in short and long term planning policy formation and strategic decision making.*Provided onsite supervision of events often at late hours and/or on the weekends.*Ensured company and client needs were met throughout duration of events. *Organized inventory and supplies for all events at the winery. *Complied with safety guidelines throughout all operations.*Certified California fork lift operator.

*Managed sales, operations and delivery of superfood products through both a food truck and store front.*Designed promotional content of superfood products.*Managed customer database and relationships.*Offered weekly yoga and fitness training.*Managed and executed wellness retreats and private events.

*Created comprehensive economic country reports in both The Japan Times and Foreign Affairs magazine. *Coordinated meetings and interviews with both public and private sectors and wrote articles on featured countries and regions for either publication.*Coordinated 5 + projects to improve processes and workflow operations while ensuring compliance with company requirements.*Analyzed financial impact of transportation and expenses on the company budget and proposed ways to reduce costs and improve project efficiency.*Coordinated itineraries and living accommodations for team members.