Since joining the Flight Centre Group in 2018, Ignite Travel Group, classified as Flight Centre's call centre specialist, has become renowned for its exceptional packaged holidays offered at competitive prices within the Australia and New Zealand markets (with more to come). The company's impressive growth can be attributed to its commitment to innovation, a dynamic and fast-paced team, and a proactive approach to delivering positive outcomes.In my current role at Ignite Travel Group, I… Show more Since joining the Flight Centre Group in 2018, Ignite Travel Group, classified as Flight Centre's call centre specialist, has become renowned for its exceptional packaged holidays offered at competitive prices within the Australia and New Zealand markets (with more to come). The company's impressive growth can be attributed to its commitment to innovation, a dynamic and fast-paced team, and a proactive approach to delivering positive outcomes.In my current role at Ignite Travel Group, I am responsible for driving the implementation of our technology strategy and overseeing our digital transformation as we expand into international markets. Additionally, I lead the local and remote Technology Operations team, ensuring the smooth management and support of all technology-related functions across the organization. Show less

As a part of an event entertainment business organizing music festivals catering to audiences ranging from 2000 to 6000 attendees, SlyDogz primary focus revolved around country towns across Australia. In this capacity, I assumed the responsibility of consulting SlyDogz on their ICT operations, strategy, and security. Concurrently, I managed a proficient team of software developers based in India, overseeing the development of their online sales ecommerce platform and front gate system.

RewardsCorp, a prominent marketing and promotions business specializing in rewards campaigns leveraging travel products, was established in 2005. During my tenure, I played a crucial role in developing their first in-house membership platform, which encompassed a comprehensive travel booking module. Additionally, I actively engaged in managing their technology requirements, overseeing vendor relationships, and devising early operational strategies to accommodate the company's rapid growth plans.

Built and led the strategic formation and supervision of a team consisting of 20+ skilled application developers. Collaborated closely with the senior leadership team to align system development roadmaps with organizational goals and facilitated successful delivery of projects across all fronts.

As a valuable member of the web development team at RACQ, I contributed to the continuous maintenance and enhancement of both internal and external websites for the RACQ group.

In a self-employed capacity, I undertook a casual and independent development role to design and build a Fantasy Sports & Tipping Competition website for AFL and NRL. This project served as an opportunity to enhance my web development skills, and it proved to be a challenging and gratifying experience. The website garnered positive feedback from the closed user groups who actively utilized the platform, providing tangible evidence of its success and impact.

I spearheaded the design and development of a comprehensive content management system, aimed at providing an all-in-one platform to support grass roots sporting clubs. This system was specifically tailored to meet the unique needs of these clubs, enabling efficient management of content and empowering them with effective tools for streamlined operations.

I held a multi-site ICT support role, providing comprehensive support to corporate administration and retail users across multiple locations. This encompassed offering technical assistance, troubleshooting, and resolving IT issues to ensure seamless operations and user satisfaction.