Conrad Kempa Email & Phone Number

Greater St. Louis

Greater St. Louis Area

-Complete a co-branding policy side by side review to roll out training to front line adjusters-Develop an inventory management plan for attorney repped/unrepped segments in conjunction with pending purification while considering past/current adjuster segments-Train as an inflated medical bill trainer to facilitate workshops and champion go forward issues-Successfully lead and develop team members to promotional opportunities and keenly monitor individuals with performance issues to identify opportunities for development

Greater St. Louis Area

-Prepare for and attend trials, hearings, conferences and report to Home Office and local management. Confers with trial counsel and prepares trial reports.-Critically analyze first party, third party and extra contractual cases to assess if policy holder holds negligence given scenario and review for potential exposure-Prepare adequate defenses with counsel for policy holder and company throughout litigation process and if case progresses to trial

Greater St. Louis Area

-Handle homeowner's liability, legal files and un-insured motorist claims as complexity increases-Attend trials and mediations on behalf of company to consistently evaluate how claim is progressing and if additional value is necessary to protect our insured-Gauge the merits of claims made on third party automobile and home owner’s liability policies to see if litigation is justified

Greater St. Louis Area

-Analyze and make detailed coverage analyses on a claim by claim basis-Provide superior customer service by being perceptive of the customer’s specific needs given the situation-Work extensively with vendors in a variety of industries to administer a seamless claims experience during catastrophes -Partner with management to offer feedback and improvements for the claims process and daily work flows

Greater St. Louis Area

-Examine and research coverage for auto claims based on varying policy language and state negligence laws-Conduct detailed recorded statements, diagrams and liability analyses to determine each involved party’s legal responsibilities-Independently manage a demanding and high-volume assortment of claims -Partnered with an assortment of vendors including body shops, claimant carriers, salvage companies, and law enforcement to effectively adjust numerous types of claims

Responsible for effectively maintaining a safe and secure working environment for employees and customersAct as a bridge between management and sales staff while at the same time upholding a high level of professionalism with staff and clientalConsistently partner with upper management in the corporate office and around the country to ensure the store is meeting and excelling beyond its expectationsAcquainted myself with the functions of a high end retail store's daily operations and the role that store plays in the overall functionality of the company

-Consistently perform beyond expectation in a fast paced and demanding environment – tasks include: answering and promptly responding to public assistance and 911 emergency calls; operating dispatching equipment, and communicating appropriately with responding agency-Gain expertise with law enforcement computer systems to assist in warrant execution, vehicle registration confirmation, and license checks-Perfect multi-tasking by gathering potentially life-saving information and entering it into the computer software simultaneously

Springfield, Missouri Area

-Familiarized myself and subordinates with the operations of the juvenile justice system -Observed court hearings and assisted juvenile officers in home visits, often interacting with families to ensure the most suitable programs were used to meet the juvenile’s individual needs-Conversed with juveniles about the consequences of their actions and what they can do in the future to improve their behavior-Assisted at the Evening Reporting Center, part of Greene County’s Juvenile Detention Alternatives Initiative

-Became accustomed with the inner workings of a large police department-Worked extensively with police report writing software-Assisted detectives in the South Patrol Detective Bureau with daily responsibilities-Work with the Warrant Office and Justice Center-Became familiar with the criminal justice system and the various agencies dealt with on a day to day basis

Masters Of Science, Criminology

Activities and Societies: -Alpha Phi Sigma-Sigma Mu Sigma Chapter -Presenter: 1st Annual Missouri State University Criminology.

Bachelors Of Science, Sociology, Criminology

Activities and Societies: -Kappa Sigma Fraternity-Mu Rho Chapter