Conrad Palmer is a IT Strategy | IT Service Management | Building Teams | Delivering Solutions at FCTG (Forest City Trading Group). He possess expertise in windows, system administration, linux, cisco technologies, microsoft exchange and 29 more skills. Colleagues describe him as "I had the pleasure of working with Conrad for 8 years. As he moved from an individual contributor to the role of Director of Information Technology, he consistently demonstrated strong technical skills, an aptitude for creating scalable and flexible IT solutions based on data, business objectives and goals, while leveraging a collaborative leadership style to guide internal teams and external partners to effectively complete mission critical projects. Conrad was instrumental in architecting Consumer Cellular’s IT infrastructure to stay ahead of rapid business growth; by modernizing Data Center Hardware (Servers, Data Storage, Network), leveraging Virtualization (Data Center, Desktop, Phone System) and utilizing Cloud Computing (Azure). These modernizations helped Consumer Cellular quickly respond to COVID remote work requirements. Conrad also improved IT service delivery by spearheading continual process improvements in the areas of service transition, service operations, business continuity planning, incident response and data security. I highly recommend Conrad Palmer for any IT leadership role.", "Conrad's leadership was instrumental in driving our business forward through tremendous customer and employee growth. While providing excellent high level strategic vision he's also able dive deep into the technical details, coordinating problem solving sessions and providing hands on support. The direction he gave our department transformed our IT infrastructure into a more mature, scalable, stable and secure environment. We worked together on many projects including cloud and on premises VDI (Virtual Desktop Infrastructure) deployments, new call center build outs and full environment datacenter migrations. As a manager, Conrad was always clear on project prioritization, initiative targets, and deliverable deadlines. Under his leadership, I grew both professionally and personally. His guidance and encouragement enabled me to take on challenging tasks and he provided me with the necessary resources and support to succeed. Conrad is an excellent communicator and collaborator, and he is also a leader who is passionate about developing his team's potential. I witnessed firsthand how he built and grew a team of IT professionals, fostering an environment where team members felt valued, supported, and appreciated. Conrad is always approachable and available to his team, and he makes a point to listen to concerns and provide constructive feedback. Conrad is an exceptional manager who is able to build quality teams of professionals and drive strategic organizational change. I feel fortunate to have had the opportunity to work under his direction, and I am confident that anyone who has the chance to work with Conrad will be equally impressed.", and "I had the pleasure of working with Conrad on many projects. I partnered with him in implementing process improvements for IT Operations and successfully implementing multiple, simultaneous IT Infrastructure projects as the Director of IT PMO. He provided sound IT Operations, Network, and Infrastructure knowledge and experience, to include his outstanding risk management capabilities. He anticipated potential issues and proactively mitigated them - managing his team with technical expertise ensuring that projects were successfully delivered while ensuring uninterrupted IT Operations to the company and our clients. One of Conrad's greatest strengths is his ability to collaborate with team members. He has an excellent rapport with his colleagues and team, and his collaborative approach ensures that everyone is working towards a common goal. His positive attitude and upbeat personality create a supportive work environment. Conrad's got a great ability to distill complex IT concepts into every day English for a non-technical audience. He is a value-add to any team, and I would highly recommend him to anyone looking for an IT Operations professional who leverages his technical knowledge base to contribute to continuous IT operations and IT project success."