Conrad Bennett Email & Phone Number

Mansfield, NJ, US

• Lead technical and strategic efforts for Transport Security Policy & Auditing (TSPA), providing end-to-end security solutions to protect Verizon’s global network infrastructure.
• Manage a 23-member technical team overseeing the lifecycle of network security, including firewalls, ACLs, and VPNs, ensuring high security standards and operational efficiency.
• Collaborate with cross-functional teams to align security initiatives with business objectives, driving operational efficiency and network reliability.
• Implement scalable VPN architectures across global vendor networks, enabling seamless site-to-site and client-to-site connectivity.
• Conduct data-driven audits and implement proactive security measures to mitigate risks across key environments.
• Foster a culture of innovation, empowering engineers to automate workflows and develop scalable solutions.Key Accomplishments:

• Oversaw operations of the VCMP Operations, Administration, Management & Deployment (OAM&D) team that supports Verizon's Cloud Platform (VCP) by delivering monitoring-as-a-service across Core, Lite, Edge, and Far Edge.
• Directed the design, deployment, and scaling of monitoring solutions for the Verizon Cloud Platform (VCP) core, edge, and far-edge environments.
• Spearheaded the global deployment of OpenStack and Kubernetes infrastructures through CI/CD pipelines, enabling rapid service delivery.
• Managed multiple large-scale projects from inception to completion, including product launch, support, and continuous improvement.
• Partnered with engineering, operations, and executive teams to align infrastructure strategy with business growth.
• Implemented data-driven monitoring systems, enabling predictive maintenance and reducing incident response times by 30%.Key Accomplishments:

• Managed end-to-end operations for OA&M (Operations, Administration, and Maintenance) services supporting Verizon Cloud Platform organization with primary responsibility to provide advance visibility for faults.
• Designed and implemented infrastructure as code (IaC) solutions, ensuring reliable, automated deployments across cloud environments.
• Developed a Monitoring-as-a-Service strategy, enabling rapid scaling of monitoring solutions.
• Partnered with product and business teams to identify and address operational bottlenecks, accelerating time-to-market.
• Built and mentored high-performance engineering teams, fostering a collaborative and growth-focused culture.Key Accomplishments:
• Reduced incident response time by 35% through automated monitoring and alerting systems.

Warren, New Jersey

• Designed and managed the virtual infrastructure underpinning Verizon’s cloud platform, ensuring performance and reliability at scale.
• Engineered resilient, distributed systems using Kafka, Redis, and open-source load balancers.
• Automated operations with Python and Bash scripting, increasing system efficiency.
• Provided technical leadership on the OpenStack Tap-as-a-Service (TaaS) project, driving industry adoption.Key Accomplishments:
• Developed geo-redundant infrastructure, improving system uptime by 30%.
• Improved deployment processes, reducing setup times by 25% through automation.

• Led design and deployment of IMS core networks, ensuring seamless service delivery across access networks.
• Managed cross-functional projects to design and deploy scalable IMS components.
• Collaborated with vendors to optimize hardware for performance and capacity.
• Provided hands-on support for Linux/Unix IMS core systems and ensured their integration into the broader network.

Engineered and maintained data tapping infrastructure across 50+ Mobile Switching Centers and 5 Network Equipment Centers, ensuring seamless monitoring of LTE/3G networks. Managed Brocade router configurations, Oracle database diagnostics, and reporting tools for real-time network performance visibility. Spearheaded the design and deployment of sniffer.

Delivered Tier II support for wide-area network technologies, resolving complex customer issues through real-time and historical data analysis. Troubleshot routers, gateways, multiplexes, and packet switches, ensuring uninterrupted services across 3G/4G networks. Leveraged Agilent, Tektronix, Access7, and PDSN traces to identify trends, isolate faults, and.

Provided Level 2 and 3 desktop and remote support for 4,000+ global users, ensuring high availability and seamless operations for both standard users and executive-level clients. Managed the Windows XP Terminal Replacement Project, streamlining rollout processes and minimizing disruption. Collaborated with cross-functional support teams to maintain asset.

As an Information Technology Specialist at Ramapo College of New Jersey, I successfully managed a wide range of technical support responsibilities, ensuring seamless operations across campus. My role involved troubleshooting complex hardware and software issues, utilizing Ghost server for efficient imaging and updating of user machines, and conducting.

Masters Of Information Systems, Systems Engineering

Information Systems, Information Technology

Activities and Societies: Student Government Association – Senator [Fall, 06 – May, 07] Organization of African Unity – President [Spr, 08.