Conrad Emerson Email & Phone Number

Washington, DC, US

• Support end-to-end projects and client relationships, including gathering of business requirements, establishing business needs, applying Voice of the Customer (VoC) best practices and strategies, and providing ongoing.
• Turn insight into actions by presenting your findings to senior members of the customer team to recommend what actions they can take
• Measure the impact of those actions by tracking the changes to confirm if they had the impact that you had outlined and what return on investment (ROI) did the company receive from that

• Placed 4th of 36 teams based on our solution for our client in a consulting competition totaling 150+ students
• Developed the features and go-to-market strategy of an augmented reality (AR) app to support B2B, B2C, and B2G needs
• Analyzed financials to estimate ROI as well as short and long term costs of implementing an AR app
• Investigated potential risks of AR apps and correlating mitigation steps and created an implementation timeline for the app’s launch

• Researched several mail merge technologies given limited monthly funding to determine the most practical service
• Coordinated the equal distribution of hundreds of papers to the correct peer consultants based on class section and professor
• Designed an accessible UX for the Center for Business Communication SharePoint and Canvas websites

• Direct students on how to give impactful concise business presentations and be more confident presenters
• Review business writing (case studies, executive summaries, etc.) for clarity and effectiveness in relation to the given rubric
• Advise students on pertinent business skills like slide design, Q&A skills, and how to deliver strong job interviews

• Created go-to-market strategy for the initial launch incorporating learnings from competitors and focusing on partnerships
• Researched in depth 4 relevant competitors in the wellness space about user experience and customer acquisition strategy
• Analyzed UX/UI of the start-up’s MVP to provide relevant feedback on flow, functionality, and points of friction

Washington, District Of Columbia, United States

• Conduct several interest meetings of 30+ people to attract players, inform them of team divisions, and club eligibility
• Inform 90+ club members of tryout dates, out of state tournaments, and significant events involving board members
• Evaluate 5 players for traveling team based on ladder placement, personal evaluations, and availability out of 90+ players
• Manage a budget based on dues and school funding to allocate money to traveling, tournament fees, and equipment

Washington, District Of Columbia, United States

• Coached tennis clinics for 1-8 people of all age groups, but mainly children ages 6-12
• Established good tennis habits and form through engaging drills and maintaining a fun but focused attitude towards tennis

Washington, District Of Columbia, United States

• Developed a UTM generator using Excel to track site visitors for marketing campaigns targeting industry competitors in coordination with Salesforce touchpoints
• Compiled lists for Marketo campaigns of hundreds of companies and email handles for various industries to coordinate targeted email blasts to specific audience verticals
• Reviewed and edited several daily newsletters, industry-specific newsletters, and custom survey research pitches
• Generated Marketo campaigns for weekly newsletters, nurture campaigns, and reported corresponding metrics of ad success

Washington, District Of Columbia, United States

• Collaborate with brand representatives from Wilson, Babolat, Tecnifibre, etc. to gain professional insights into the latest information on tennis strings, racquets, shoes, and services totaling hundreds of products
• Consult customers to find best fitting products based on live feedback and product knowledge
• Receive customer calls, string and grip tennis racquets and perform other related services, and provide detailed information about products

• Coached clinics about tennis technique and form
• Helped plan and set up events like tournaments and brunches for the members
• Maintained high standards of hospitality though conversing with guests, cleaning the courts, and replenishing water and towel supplies.

Bachelor Of Business Administration Specializing In Information Technology And Systems And Marketing, Business Administration And Management, General

Activities and Societies: Kogod Honors Program, Center for Business Communications (Peer Consultant), Consulting Club, German Language and.

Education record

Activities and Societies: Varsity Tennis Team(Captain), German Honors Society, Stock Trading Club, Future Business Leaders of America