Conrad Francine Email & Phone Number

Austin, Texas, Us

⋅ Deployed FIDO2 as standard authentication method for both on-prem and cloud access⋅ O365/EntraID management; extensive knowledge of Conditional Access, PIM, CASB, Defender⋅ Migrated on-prem enterprise server footprint to Azure⋅ Planning AD > EntraID native modernization roadmap⋅ Continued focus on enterprise security design and architecture⋅ Manage a global team of engineers

Austin, Texas, Us

⋅ Lead multiple Secure-by-Design initiatives to continuously advance the security posture of the corporate IT infrastructure⋅ Responsible for creating and driving Zero Trust framework⋅ Designed, implemented, and supported various IAM platforms. Conducted assessments of internal applications to ensure they are aligned with industry IAM/SSO best practices. 200+ applications migrated/converted⋅ Lead a global team of engineers

Austin, Texas, Us

⋅ Responsible for architecture, planning, testing, and implementation processes for migration of 3000 global users to AzureAD/Office 365⋅ Hybridized and migrated on-prem Exchange environment to Exchange Online⋅ Collaborated with Information Security to implement Conditional Access for all cloud apps⋅ Designed, procured, and implemented new datacenter standard utilizing hyper-converged infrastructure globally⋅ Migrated public DNS to Akamai⋅ Deployed SolarWinds Backup solution globally⋅ Responsible for keeping internal SolarWinds products up to date and regularly optimized while working with Product Management for continuous and best practice feedback

Saint Petersburg, Fl, Us

Clearwater, Florida, Us

⋅ Pursued and successfully achieved technology partnerships with Microsoft and VMware to provide better resources to Testing and Development teams.⋅ Consolidated and currently manage Telecom circuits at corporate headquarters and all branch offices.⋅ Maintain and sustain all vendor relations.⋅ Built new vSphere 6.0 server at colocation site and upgraded entire virtualization environment to 6.0.⋅ Administer 150 host and 1700+ VM infrastructure.⋅ Significantly reduced overall footprint of server room hardware at all locations. Migrated from rack-mount servers to Dell blade chassis densifying the overall infrastructure.⋅ Oversee and maintain Exchange 2013 DAG’d environment.⋅ Migrated secondary pipeline Exchange environment from 2007 to 2013.⋅ Played a major role in moving the corporate headquarters to a new office in 2015. Worked with vendors and construction company in verifying plans were on schedule and correct infrastructure was in place for on-site server room. Successfully moved the server infrastructure with little downtime or business impact.⋅ Built ThreatTrack’s first customer facing cloud infrastructure product. Utilized tools such as VMware and Jira to automate tasks for 24x7 spin-up and creation.⋅ Rearchitected multiple domain Active Directory structures. Created a standardized OU layout for all domains and objects.

Clearwater, Florida, Us

⋅ Support multiple complex vSphere 4.X – 6.X environments. Managing ESXi hosts, performing updates, configuring networking and storage, and monitoring resource usage.⋅ Deploy, manage, and tune OpenStack 1.5PB storage cluster.⋅ Configure and monitor EqualLogic and PowerVault storage arrays.⋅ Lead role in working with Cloudera to deploy and build out Hadoop infrastructure.⋅ Support Exchange, AD, DNS, and DHCP across multiple corporate and test domains.⋅ Extensive experience racking, stacking, and cabling large clusters of hardware.⋅ Interface closely with Network team during new deployments and system updates.⋅ Maintain documentation across datacenters for added, removed, and relocated hardware.⋅ Manage corporate mobile accounts across multiple carriers.

Austin, Tx, Us

⋅ Maintain patch management for all workstations and laptop users.⋅ Determine application inventory on a per-department basis.⋅ Purchase all hardware and software while determining proper bill-back.⋅ Supervise Helpdesk staff on ticket completion and project deadlines.

Austin, Tx, Us

⋅ Provide desktop support on a global scale to more than 500 users.⋅ Support other IT staff on project completion.⋅ Identify, isolate, and repair desktop hardware/software issues.⋅ Create and modify AD user accounts, Cisco phone accounts, and mailboxes.⋅ Creation/deployment of VMs for production and testing purposes.