Heather Conrad Email & Phone Number

Boston, Ma, Us

Cambridge, Massachusetts, United States

Work with Harvard Kennedy School faculty and organizations around the world to create professional development programs for senior public leaders. Cultivate relationships with institutional partners to meet their training needs and collaborate with internal stakeholder to drive organizational innovation.

Boston, Ma

Program Management and Project Management• Led the development and implementation of the pilot faculty onboarding program; achieved 49% increase in use of services in its inaugural year • Worked with senior leadership to assess the School’s internal faculty funding program; established an improved reporting structure that increased data intake and aligned with the needs of fundraising and donor engagement team• Led initiative to negotiate CRM contract and system customization to create a more efficient and structured approach for capturing impact metrics; optimized processes of collecting data Learning and Development• Selected for Equity Diversity and Inclusion Facilitator Program to lead training sessions for the Harvard Chan School community• Oversaw logistic considerations for bi-annual faculty grant-writing course; worked closely with instructors to ensure learning objectives were met• Successfully managed three annual junior faculty research development training sessions; coordinating speakers, presentation content and evaluationRelationship Building and Management• Developed collaborating departments’ onboarding program service delivery capacity by establishing effective business processes and increasing team engagement • Administered all proposal development services; increased competitiveness to generate up to $6.8 million in research funding• Worked closely with University-wide research funding office to establish mutually beneficial processes that improve their candidate pools for funding competitions

Boston, Ma

Cambridge, Ma

International Program Management and Community Engagement • Successfully organized and executed three international affairs conferences in Talloires, France while managing the individual needs of over 50 participants including academics, senior government officials and international business leaders from around the world• Worked closely with Fellows Program director on program strategy and community engagement efforts to create an inclusive environment for a diverse class of senior international affairs practitioners representing more than a dozen countries; oversaw all planning and real-time logistic considerations for experiential learning engagementsOperations Management• Oversaw the administration and operations of three academic seminar series including budget management, advertising and onsite logistics; effectively coordinated a variety of conferences and academic events by managing vendor relationships and expenditure tracking

Somerville, Ma

Developed relationships with key industry influencers to contribute to the company's 20% growth in the nascent San Francisco and Seattle offices; worked effectively with regional operations teams by developing a stronger culture of communication, assessing their needs and actively developing and facilitating team building and employee engagement efforts

Derry/Londonderry, Northern Ireland

Actively managed the implementation of the Journeys Out Program, funded by the EU PEACE Programme, that engaged and trained more than 20 emerging community leaders over the course of a year to deal with the lingering effects of the region’s violent conflict

Led a team of advocates in a high-volume district courthouse managing up to 200 cases simultaneously; acted as primary liaison between prosecutors and crime victims while working closely with law enforcement officials, court personnel and social services agencies to uphold victims’ rights in a culturally and socioeconomically diverse environment; trained specialized police units as part of “train the trainer” initiative on domestic violence

Graduate Certificate, Organizational Behavior

Team leadership, community engagement, diversity and inclusion

Master Of Arts (Ma), Peace And Conflict Studies

Identity politics, public policy, inter-ethnic conflict, democracy building

Bachelor Of Arts (Ba), Criminal Justice / Women'S Studies, 3.6

Public policy, social justice and criminal law implementation