We are a technology company specialized in helping to promote digital transformation in LATAM and USA companies, we are experts in:- ChatBOTS- Omni Channel (Master Zendesk Partner SPAIN and Select Zendesk Partner COLOMBIA)- Digital Support- Connect ProcessZendesk consultant since 2012, mainly in Omnichannel projects .We want to help our clients throughout their digital lives and help them achieve results.We like to think that we are part of our clients, your technological advisor in customer loyalty with IT Outsourcing.I have been working in IT all my life.My first stage was tied to IBM 3x series, especially AS / 400.Then, I dedicated myself to B2B technological services, mainly for the insurance sector.Master: iseries environments at IBM and UPC (Universitat Politècnica de Catalunya).Specialties: Cloud computing, SaaS, and Multi-channel.Founder of tic companies: Cadisa, CaCovai (ASNA Europe) and Centribal (AlwaysOn).