• Spearheaded HR restructuring for 900-employee organization, elevating function to strategic business partner role• Implemented cutting-edge HCM system, enabling real-time people analytics for data-driven decisions• Partnered with a new benefits broker to negotiate a fully insured medical renewal, reducing the rate increase from 30% to 18%, while improving the Cigna fully insured loss ratio from 136.2% to 92.8% year-over-year• Collaborated with benefits brokers to implement Dario Health's innovative condition management platform, achieving a 70% engagement rate among eligible members, curbing the upward trend of claims and premiums while promoting proactive health management

• Advised senior and executive management on HR strategies to improve employee experience, effectiveness, and morale• Ensured compliance with HR policies and labor union contract• Guided organization through initial COVID-19 pandemic response, including transition to remote work and implementation of new federal family and medical leave policies

• Designed and launched career readiness program for underserved first-year college students• Enhanced career outcomes for over 100 students through diverse team of instructors and mentors

• Served as trusted advisor to CEO on HR and organizational development matters• Revamped leadership development program, training 100 managers and improving staff engagement

• Scaled HR operations to support 53% organizational growth, from 1500 to 2300 employees• Reduced turnover by 23% and time-to-hire by over 50% through targeted engagement initiatives