Conrad Ruiz Email & Phone Number

Well Aware partners with businesses who are too busy to figure out how to make the most of their time. Using our data-driven, systematic review processes, we help our clients organize their daily schedule while also providing them the means to delegate the responsibilities that aren't worth their time to do.With that, our partnership provides you with:- Management to assign and address projects, tasks, and other responsibilities you shouldn't be doing.- Assistance with reviewing, organizing, and administrating your calendar and To-Do list.- Consulting, coaching, and training on how to better use your time using systems.Learn more at www.wearewellaware.com

The Friends of the Saint Augustine Amphitheatre, Inc. (FOSAA) is a non-profit organization committed to making the Amphitheatre more accessible to the community. FOSAA is a private, distinct and separate organization from the St. Augustine Amphitheatre and St. Johns County. FOSAA is a Florida not-for-profit 501(c) 3 tax exempt organization created in 2009.The Friends of St. Augustine Amphitheatre was introduced to me by a client who was aware that the non-profit needed help with its operations around various information technology tools.Following discovery, I was asked to:- Update their existing WordPress Website with relevant text copy.- Redesign their existing ticket presales workflow to be performed with greater efficiency & transparency.- Support FOSAA with general IT needs on an ongoing basis.So far:- My team and I not only initially updated their site; we drastically improved it through our WordPress Website Designer referral partner, U.S. Digital Designs.- My team and I took over the existing ticket presales workflow, moving it over to MailChimp, clocking in at 5 minutes average turnaround time per presale email notice go-live.- I have successfully helped the FOSAA board adopt and use official fosaa.org email addresses, along with better password security management via BitWarden.Thank you FOSAA for your time and faith in us. Be well. Be aware ^_^

In addition to my initial scope of time and operations management consulting with Pierce & Company, it was identified that the company's sales operation lacked a transparency-enabling sales pipeline management standard operating procedure. This led to difficulties with keeping track of any given prospects' status toward becoming a client (or being adequately disqualified) without over-requiring precious time meeting and messaging back-and-forth. I:-Documented a complete sales pipeline workflow with clear sub-task operations accounting for each stage, including considerations for follow-up, graceful closure upon disqualification, and documentation entry requirements for each stage-critical prospect & sales representative action.- Introduced and implemented a sales assistant to take on all sales steps un-requiring of a more costly sales representative. Said sales assistant saved an average of less than 1 hour per week sending outreach messages, follow ups, and their respective documentation entry work for transparent reporting.- Alongside principal owner Mary Pierce, we also used the now-documented sales pipeline workflow to effectively systemize the entire sales pipeline within Canopy Tax, a management platform for accounting firms. This systemization further saved costs through automation-enablements of the pipeline steps.Overall, the Pierce & Co. sales pipeline operating costs were reduced from approximately $2,000 per month, down to an average of less than $1000 per month. Alongside this, the pipeline itself is now clearly documented across each operational step to ensure accountability, transparency, & responsive troubleshooting.

I was referred to Pierce & Company by my previous accounting firm client with a goal to help shed light on company operations, and help the principal owner, Mary Pierce, buy back her time. I:- Provided time management workflow training designed to implement a new daily Start-of-Day & End-of-Day reporting task. This operation effectively brought much desired transparency, increased efficiency with communication toward problem-solving, & overall reduced time, stress, and confusion.- Introduced a bookkeeping-trained administrative assistant who took responsibility with handling a number of low-level tasks that were otherwise attended to by Mary and her staff. Said assistant saves an average of 3.5 hours per week at a cost of just $15 per hour. -Advised on the need for clear documentation and cost reduction of Pierce & Co.'s sales pipeline. More on this in my subsequent position held with Pierce & Company.

Princeton, Nj, Us

Through Well Aware, I have provided Cogent Connections with operational consulting, virtual assistance, and management systems support. Our virtual assistance team has reported in daily to perform the routine service delivery tasks of many of Cogent's clients - using ClickUp which we had set up for Cogent, we've sustained awareness of all tasks under our responsibility.Additional systems implementations have included HubSpot for sales management and Notion for time tracking and overall administration management.Working with Cogent's CEO directly, we have been able to resolve operational bandwidth issues, streamline the CEO's individual daily workflows, and overall protect the CEO's time more readily via his calendar. This has resulted in the CEO's comfort with increasing business development activities, raising prices, and ultimately delegate more higher level functions to existing team personnel. Thank you, Christopher Gittings, and the rest of the Cogent Connections team, for our time.

Castle Rock, Colorado, Us

Core Growth Strategies (CGS) is a Profit-First trained growth strategy advisor to lawn care, landscape, & trade service businesses. Core Growth Strategies also provides bookkeeping and accounting services - potential clients can meet with members of the CGS team in order to explore a variety of plans that may suit their needs.I was initially brought onto support CGS with two projects:1. help the CGS team learn and adopt Asana as their task management system for all on-the-business projects. 2. help unblock CGS's implementation of sales proposal management software.---Over the course of 3 months, I:- Provided trainings on Asana, as well as on managing inboxes across each CGS team member's workspace design.- Consulted with each CGS team member who would be using Asana, effectively guiding and co-documenting projects and tasks that were in need of being entered into Asana for further communication and transparency.- Established conventions for using Asana with the CGS team, in efforts to standardize documentation expectations of each task and project.---For the sales proposal management software project, initial discovery led me to understand that the CGS team had unresolved difficulties with onboarding the particular software they decided on using. Essentially, more tasks than initially expected to integrate with this software were found, which led to a lot of frustration.From this point of awareness, I:- Researched the market for alternative tools (5 were explored, but none fit the needs for CGS)- Analyzed task blocks to successful onboarding through communication with both CGS and the software customer service team, and;- Performed said tasks in order to allow CGS to successfully continue and ultimately complete their implementation of the software into their workflow!---I've remained a part of CGS through additional projects which I talk more about on Well Aware's website. Thank you for reading.

Copenhagen N, Capital Region Of Denmark, Dk

I was referred to Eupry as a time management consultant, and in kind learned that I could be of most help to the CEO by providing him with my knowledge and skills around designing an information management system for his keeping track of all meeting notes, relationships, action items, goals, and knowledge records.Adam Hartmann was effectively provided with a custom-built Notion database that was templated on the Well Aware TRACK system design. This database was integrated through a 3rd party API to automatically create Time records based on each event that Adam had added to his calendar. Relationship records were also auto-generated and associated to each meeting event based on those invited to a given calendar block.In combination with consulting around executive calendar management practices, and a touch of virtual assistance, Adam now possessed a complete record system of his work events (personal events as well were administrated on a personal calendar and cross-synced anonymously to his work calendar for privacy).---Our engagement has left Adam with the very same Notion database system with the included automation. Thank you for the time and opportunity, Adam ^_^

Wilmington, North Carolina, Us

F3TCH is a mobile app designed to keep hotels always in reach by their guests. With integrations made particularly for hotels' internal PBX information management systems, F3TCH allows for both data security, and the opportunity to quickly connect hotel guests with various amenities and other services.Well Aware was brought on by F3TCH to go about implementing the operations behind its go-to-market campaign. After initial discovery, we also concluded to help F3TCH sustain administrative awareness and support of its commitments to fundraising & product development as well as market traction.Our operation surrounding go-to-market ultimately took on the following major tactical efforts:- Lead Research & Generation (Phone, Email, LinkedIn)- Cold Calling & Cold Emailing- Executive AssistanceMinor tactical efforts included:- Video content creation & posting- Investor research + outreach & investor landing page content creation- TRACK (Time, Relationships, Actions, Commitments, Knowledge) management dashboardWithin 3 months, Well Aware was able to call over 400 customer leads. We created a 5-piece email sequence that followed each lead. All calls, emails, and other research data were stored and executed within HubSpot. Alas, our efforts were unable to generate effective traction. In hindsight, this project deserved marketing strategy necessary to define our ideal customer persona, customer messaging, and copy that could better serve to differentiate F3TCH's product against the market's current applications that bridged communications between guests and hotels.I'd like to thank Jose Quiros for our time and opportunity working together on this project. ---More information on this project will soon be available on the Well Aware website. As always, thank you for reading.

Palo Alto, Ca, Us

Graduate of the Founder Institute's 2020 Cohort in Miami, FL.

Boston, Massachusetts, Us

Fellow of the SLP 2018 cohort. Actively learning the most important skills, lessons, and tools to effectively run a startup!

New York, Ny, Us

Supported the screening operations side of Wade & Wendy, a chatbot service for recruiters.

Worcester, Massachusetts, Us

Worcester, Massachusetts, Us

I started a project which would combine the biomedical side of research with business strategies of creating a product. I was working on finding an opportunity to take a versatile human protein outside of the medical device industry. I ended up researching the cosmetics market. This project ultimately became my senior year project.

Boston, Massachusetts, Us

Took on three major projects within the Payer Transactions team at athena. Optimized an internally run system involving multiple athena teams, with the goal of achieving faster electronic setup with clients. I researched and gauged interest on a new method of delivering healthcare service to patients via electronic data interchange. Lastly, I delivered training for an internal tool (that at the time was still in its alpha phase) in which I organized feedback for improvements.

Worcester, Massachusetts, Us

Worked as an orientation leader for 28 incoming freshmen at WPI. Provided numerous educational and social programs which benefited the students through on-campus resources and friendly opportunities to expand their interaction with other students. Communicated heavily within an Insight team consisting of one faculty member and another student (residential advisor) to help aid the 28 students. Worked with network of community advisors to better run programs and larger-scale events.

Worked on projects with a team of individuals involving Fibrin-thread based research. Independently focused on acid etching threads and testing their mechanical loading. Discussed procedures and findings on a weekly basis with rest of research group.

Master'S Degree, Business Administration And Management, General

Bachelor Of Science, Biomedical Engineering; Tissue Engineering And Biomaterials

High School Diploma, Maritime Studies