Conrad Switzer Email & Phone Number

Canada

Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

 Authored comprehensive 66-page user guide for ActuCall product Created video tutorials using Camtasia software Published video tutorial content on YouTube  Updated product and website support content using HTML and CSS Conducted market research Created marketing materials such as brochures and slide decks

Ottawa, Canada Area

 Being a Team Player While Working Towards Sales Goals and Monthly Quotas Fostering Relations with Corporate/Government Clients Contracting Lockers, Moving/Storage Supplies, and Promoting Other Services  Contract management and collections Cash Management Office Duties, Managing Client Accounts, Facilities Staging and Administration

Ottawa, Canada Area

 Managing Customer Accounts Selling Animal Removal and Prevention Solutions  Property Assessment/Issue Diagnosis Identifying Animal Entry Points on Homes Customer Service

Ottawa, Canada Area

 Frontline Support for Merchants and their Customers Working with other Guru’s to Help Solve Merchant Issues Answering Emails, Phones Calls, and Chats Working with other Departments to Resolve Merchant Issues  Reviewing Feature Requests Assisting the Legal Team with Copyright Infringement Cases

1830 Walkley Road

 Website Maintenance (Marketing Content Management) Product Sales and Promotion (i.e., Product Photo Shoots, Write-ups, Website promotion) Managing Facility Operations Staff Management Overseeing Trucking Schedule and Management Training New Employee’s Planning Logistics for Special Projects (i.e., managing customer relations while installing solar panels on facilities) Being a Team Player While Working Towards Sales Goals and Monthly Quotas Fostering Relations with Corporate/Government Clients Experience in Overseeing that Health and Safety Regulations are Followed Creating Long Term Plans and Schedules for the Operations of Multiple Facilities Contracting Lockers, Moving/Storage Supplies, and Promoting Other Services  Contract management and collections Cash Management Office Duties, Managing Client Accounts, Facilities Staging and Administration Truck Runs, Pickups and Deliveries as Required

Ottawa, Canada Area

- Executing Sales- Developing Marketing Materials such as Blogs, Marketing Plans, Whitepapers, and Sales Scripts- Conducting Marketing Research- Representing the Company at Trade Shows and Conferences- Developing Material for the Website- Fostering Customer Relations- Advising Customers on how to Improve Cyber Security Precautions

Food Preparation and CookingVarious Kitchen Duties

Customer ServiceMoney AdministrationInventory Management

Technical Writing, Professional, Technical, Business, And Scientific Writing, 3.86 Gpa

I learned how to create workplace documents that help users enjoy all the features of a product, service, or information. In particular, I.

2 Year College Diploma, Business Marketing

A comprehensive education detailing how to build a marketing plan from the ground up. The last semester of the program is a competition.

Ba With Honours, History And English

Specialized in the history of Canadian international relations and politics. Diverse background in electives, knowledge of Sociology.

Education record