Manage the delivery of a full Automatic Passenger Counting System including hardware and back-end software.Projects include Bus and Tram integrations to large-scale heavy rail design and implementation.Collaborate with private clients as well as public transit agencies, or representatives, to achieve strict goals and timelines.Assist in pre-sale design(s) and RFP responses

Manage QA and software installations for various customer projects.Provide customer support for numerous on-site installations.Diagnose issues and coordinate fixes and updates to various software and hardware components.Manage customer databases to aggregate various data sources.

Design and implementation of system installation and integration onto various transit vehicles. Provide hardware support to various clients.Manage inventory and orders. Maintain office IT infrastructure

Provide on-site troubleshooting and training for various hardware, software and networking issues.Assist users to resolve problems with specialized and dedicated technology systems.Make purchase recommendations, assess needs and provide justification for equipment and services.Clients include corporate, small business, and home users.

Manage and co-ordinate teams to ensure customers needs and requirements were met.Debug and troubleshoot both hardware and software problems encountered.Perform reliability and certification testing on simulators to ensure that they conform to customer and governmental guidelines.

Develop and test both software and hardware for various optical products, including the development of systems supporting gigabit Ethernet. Test service consistency, packet routing, network management and product interoperability.Tester for core routing products concerning high speed switching and high level packet routing.Test product software to verify compliance with design specifications as well as conformity and ease of integration with hardware.Provide phone as well as on-site customer support involving installation, training and follow up.Create, write and maintain support documents and procedures for internal and customer use.

Provide software and hardware support of process control systems for production including windows servers, networking, tracking systems and programmable logic controllers.Develop and maintain plant process control systems on a variety of bases including GE Fanuc and Modicon PLCs as well as HMI systems based in Cimplicity and Wonderware.Participate in development and implementation of new process control systems including installation and training of plant personnel.Analyze, plan, design, program, implement and maintain process control systems on various systems and languages including C, C++ and scripting languages.