Lead our Microsoft and AWS cloud pre-sales practices, ensure executive alignment across Trace3 to drive joint activities within new and existing accounts. Lead Cloud Marketplace activities to ensure Trace3 remains the leader in AWS marketplace and influences the Azure marketplace future in multi-party private offers. Align with our Strategic partnerships across the various cloud practice areas to ensure new Co-IP development, unique GTM offerings and cloud marketplace driven activities. Continue to promote the Trace3 Cloud brand within the community and within our existing client base.

Communicate Trace3’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users. Establish strong and lasting relationships with key stakeholders and decision makers in client organizations. Create blueprints for hybrid cloud infrastructures centered around Azure (network, server, storage, and management software topologies). Provide consultative support to the sales team by uncovering and capitalizing on Microsoft Azure cloud sales opportunities. Understand the client’s technology environment and whiteboard solutions in an articulate way that flows and illustrate the purpose. Translate business requirements into technical and programmatic cloud requirements. Collaborate with Sales and Account Management team to develop sales playbooks outlining strategies for driving high value into strategic accounts. Contribute to the development of internal best practices as well as new innovative consulting services offerings that we can take to market. Contribute to Trace3’s presence and brand in the Cloud community. Lead early-stage cloud discussions to help identify customer interest in cloud solutions. Generate Trace3 cloud opportunities with new and existing customers. Provide high-level expertise on cloud operational models and strategic roadmaps. Create and deliver customer workshops focused on leading-edge/innovative cloud features. Document and cross-train other pre-sales cloud solution architects on workshop content and delivery. Author cloud-focused whitepapers.

Contract development of e-learning content on a range of certification exam prep courses for Microsoft Cloud networking topics

Design and Implement Azure Infrastructure and Platform Services. Knowledge of Public Cloud Architectures, configurations, services and solutions. Provides expertise for design and operational adoption of cloud native networking and network security solutions. Develop efficient Migration methodologies to help customers streamline and migrate to the cloud. Enhance Azure Networking services and Azure Security with knowledge around cloud native best practices. Utilization of native tooling to expand cloud capabilities around networking and security to ensure client posture aligns with appropriate governance/regulations

Bridge the gap between business problems and technology solutions. Determine the bestsolution among all possible to solve the existing business problems. Providespecifications according to which the solution is defined, managed, and delivered. Leadthe architecture and strategy process, defining requirements, phases, and creatingdesigns during the project execution. Provide strong technical oversight and subjectmatter expertise during the delivery phase. Act as a mentor, coach and escalation pointfor all project resources. Partner with the Sales team and Practice Directors to driveservices sales within the practices and build a pipeline. Work with the Practice Directorsto further develop the workgroup resources and team development. Drive processimprovement, delivery efficiency, and project profitability.

Design and develop solutions that are valuable to the business, to help address IT challenges both in short and long term goals. Practical application existing, new, and emerging technologies to new and evolving business and operating models. Spearhead new technologies to help drive technology adoption, implementation and operational needs. Identify business outcomes, assess current infrastructure and explore the impact, risks and implications for hosted IT solutions.

Maintain, install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the network and servers as necessary. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the network and server environment. Where applicable, assist in overseeing the physical security, integrity, and safety of the data center/server farm. Support strategies for client/server implementations; support the infrastructure required to support those strategies. Act as project lead in the design and review of new server systems, applications, and hardware; conduct capacity planning as needed. Lead, coordinate and participate in key process improvements as they relate to the client/server environment. Coordinate and collaborate with network engineering, business application, and database administration function to ensure availability, reliability, and scalability of corporate servers to meet business demands. Establish and implement policies, procedures, and technologies (including firewalls) to ensure server security. Assist in designing and implementing data center/server room security features, including HVAC control, environmental alarms, access restrictions, and so on. Conduct research on network and server hardware, software, and protocols in support of procurement and development efforts. Serve as cornerstone for escalating network and server issues; provide timely response to customer escalations. Perform file system configuration and management; define and perform server backups and recovery procedures. Plan and implement network and server upgrades, maintenance fixes, and vendor-supplied patches. Provide Web administration support by overseeing and maintaining Web server functions, such as assuring logging and metrics data are stable.

Establish the network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing network device administration, including interface configuration and routing protocolsEstablish the network by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewallsMaintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems as neededSecure the network by developing network access controls and policies, monitoring, and evaluation; maintaining documentationPrepare users by designing and conducting training programs; providing references and support.Upgrade the network by conferring with vendors; developing, testing, evaluating, and installing enhancements

Provide 1st and 2nd level technical support for Windows 7 and XP operating systems on desktop and laptop computers. Configure, install software, and deploy the Motorola Photon 4G PDA’s to the enterprise. Support all PC hardware platforms, software applications and peripherals. Install, and configure Microsoft Bit Locker and Guardian Edge encryption software, for Windows XP only. Utilize WISE software packaging to create, deploy, and implement SCO enterprise wide software applications on the SCO network via Active Directory.Develop, document, and implement effective solutions to complex IT hardware/software related service requestsThrough Active Directory, perform complex network administration tasks specific to access rights to network resources such as software, folders, and network printing.

Service and maintain network equipment at Sacramento, Auburn, and El Dorado sites. Troubleshoot internet, local area network issues, remote application performance problems and Exchange Server 2010. Troubleshoot employee workstation issues, including computer, VOIP phone, network printer connectivity, iPhone functionality, and software related issues. Assist IT Director in outlining and implanting companywide IT policies and procedures. Coming with creative solutions to Department specific issues, and presenting ideas for future IT security and performance.

Supervising the Geek Squad Precinct to ensure no customer is ever left without service or underserved in any way.Coaching Agents on how to best execute business strategies and educating on how to effectively improve individual and team performance with a balanced focus on Customer, Employee, and Shareholder. Focus will also be on ensuring Agents are provided with training to develop expertise in providing an excellent customer experience while gaining personal development. Performing other duties as assigned.