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Constance Chang is a Director of Sales and Marketing at W Maldives. She possess expertise in hospitality industry, hotels, marketing, hospitality management, customer service and 14 more skills. She is proficient in English, Mandarin and Cantonese. Colleagues describe her as "Constance was the Manager on our Annual Singapore Formula 1 Social Charity Brunch in 2015, 2016 and 2017. Constance displayed impeccable communication, attention to needs and was very present at all times prior to and even during the event. Her most endearing quality was an inate ability to proactively follow-up with us just when we had a new idea or an issue to discuss. I highly recommend Constance for any high end, high stakes event or occasion. "
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Director Of Sales And MarketingW MaldivesSingapore -
Director Of Sales And MarketingW Maldives Feb 2023 - PresentMaldives -
Cluster Director Of Sales & MarketingIhg Hotels & Resorts Feb 2022 - Feb 2023Bali, IndonesiaInterContinental Bali Sanur Resort (Pre-opening/ Conversion) Holiday Inn Bali Sanur -
Director Of Sales And MarketingHotel Indigo Bali Seminyak Beach Feb 2019 - Feb 2022Bali Province, Indonesia -
Account Director, Luxury & LifestyleIhg Hotels & Resorts May 2017 - Feb 2019Singapore -
Business Development Manager, Luxury Leisure Sales And EventsPan Pacific Hotels Group Jul 2015 - May 2017Singapore -
Senior Sales ManagerJumeirah Group / Jumeirah Hotels & Resorts Jan 2014 - Jun 2015Dubai, United Arab Emirates- I have consistently exceeded my sales revenue quarterly targets with an average of 120% and monthly sales calls by at least 50%- I have delivered market leading performances, ensured Jumeirah is the first choice for all MICE related events, maximize revenue and commercial opportunities and enhanced opinions of Jumeirah brand- I have developed and maintained solid relationships with corporate clients, global/regional event organizers, event planners and industrial associations-… Show more - I have consistently exceeded my sales revenue quarterly targets with an average of 120% and monthly sales calls by at least 50%- I have delivered market leading performances, ensured Jumeirah is the first choice for all MICE related events, maximize revenue and commercial opportunities and enhanced opinions of Jumeirah brand- I have developed and maintained solid relationships with corporate clients, global/regional event organizers, event planners and industrial associations- Developed a database of more than 1000 contacts for international clients, corporate and event bookers, local DMCs, event management companies and PR firms- Regularly conducts market intelligence on conference and exhibition business segment- Aggressively sourced and identified new business opportunities, deepening current relationships, and maximizing referrals.- Maintains close relationships with top accounts and conducts MICE focus groups to continuously improve and meet the needs and requirements of accounts- Fully utilize existing environment to help boost revenue and exposure (inaugural collaboration/ partnership with Dubai World Trade Centre)- Responsible for international travel and MICE tradeshows to build international contacts and to increase awareness of Jumeirah as an international brand.- Develop and implement monthly sales action plans to increase revenue - Monitor competitors activities in the market and develop new strategies to respond to them- Communicate and work closely along side with Global and Regional Sales Offices on all MICE issues to fully maximize market penetration and exposure- Leverage existing relationships and cultivate new contacts within business and industry - Identifying every sales opportunity and focusing on closing high value sales- Consistently prospecting new clients by cold calling and networking (attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends) Show less -
Senior Sales ExecutiveRaffles Hotels & Resorts Jan 2012 - Jan 2014Singapore- I have consistently delivered solutions selling strategies to clients, building account loyalty and repeat/new business through superior service, broad-based knowledge, and exceptional relationship management.- Aggressively sourced and identified new business opportunities, deepening current relationships, and maximizing referrals.- Identify business opportunities in different market segmentation and creating marketing strategies to increase sales- Achieving an average of 80 to… Show more - I have consistently delivered solutions selling strategies to clients, building account loyalty and repeat/new business through superior service, broad-based knowledge, and exceptional relationship management.- Aggressively sourced and identified new business opportunities, deepening current relationships, and maximizing referrals.- Identify business opportunities in different market segmentation and creating marketing strategies to increase sales- Achieving an average of 80 to 100 sales calls every month, conversion of sales calls to actual revenue achieved in the hotel is at 90%- Strong focus in sales driven activities and creative strategies to increase revenue- Builds key customer relationships, identifies business opportunities, negotiates and closes deals and maintains an extensive knowledge of current market conditions - Creating and implementing different new strategies and sales action plans to drive more business from Destination Management Companies, corporate clients and events companies- Conduct tours of all outlets to meeting planners/ leisure/ corporate clients and other potential customers; entertain guests on property, conduct site inspections and familiarization trips. - Responsibilities include from receiving the corporate event lead, to preparing quotations, proposals and Letters of Agreement until the guest departure. - Handling all sales and administrative duties - from enquiry until departure- Working closely with various departments to ensure smooth operation of functions and the delivery of quality service at all times- Conduct tours of property to meeting planners/ leisure/ corporate clients and other potential customers; entertain customers on property, conduct site inspections and pre-planning trips.- Prospect and develop lost and materialized groups database for Formula One, Air Asia and peak season events. - Specialized on luxury brands and tour operators Show less -
Program DirectorAdam Khoo Learning Technologies Group Jun 2005 - Jun 2012Singapore- Responsibilities include coordinating and making sure operations and schedule is well followed and carried out as planned- Empowering lives and being role models to coaches as well as participants- Dealing with complaints from clients as well as outstanding cases of teenagers and children (Examples include participants whom are suicidal and are diagnosed with attention-deficit/hyperactivity disorder (ADHD), age 13 to 21 years old) in the camp - Develop and execute counseling… Show more - Responsibilities include coordinating and making sure operations and schedule is well followed and carried out as planned- Empowering lives and being role models to coaches as well as participants- Dealing with complaints from clients as well as outstanding cases of teenagers and children (Examples include participants whom are suicidal and are diagnosed with attention-deficit/hyperactivity disorder (ADHD), age 13 to 21 years old) in the camp - Develop and execute counseling programs to help coaches.- Planning of camp budgets and handling cash flow Show less
Constance Chang Skills
Constance Chang Education Details
Frequently Asked Questions about Constance Chang
What company does Constance Chang work for?
Constance Chang works for W Maldives
What is Constance Chang's role at the current company?
Constance Chang's current role is Director of Sales and Marketing.
What is Constance Chang's email address?
Constance Chang's email address is co****@****ihg.com
What is Constance Chang's direct phone number?
Constance Chang's direct phone number is +65915*****
What schools did Constance Chang attend?
Constance Chang attended University Of Nevada-Las Vegas, Temasek Polytechnic.
What skills is Constance Chang known for?
Constance Chang has skills like Hospitality Industry, Hotels, Marketing, Hospitality Management, Customer Service, Sales, Hospitality, Event Management, Management, Crm, Recruiting, Tourism.
Who are Constance Chang's colleagues?
Constance Chang's colleagues are Kelly Jankowski, Rich Lundt, Christian Tellospahr, Annittra Karunphan, Esteban Martinez, Simon P Fovargue, Sheena Bell.
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