Sr product manager for Visa Flexible Credentials

• Senior Product Manager - Mobile Banking for a leading U.S. bank (Palo Alto)- Launched a successful fast-growth Fintech targeting consumers in both the US and China, as the first mobile PM and human-centered design and user research lead. Drove the product from MVP to mass adoption and $2B in global deposits, with just the lean resources of an early-stage startup.• Senior Product Manager - Payments for a leading U.S. bank (Palo Alto)- Mapped user behavior and mental models into actionable product frameworks. Created flows to overcome mismatches between US and China payment systems. Brought together designers, engineers, vendors (FIS, Fiserv) and legal / risk / compliance partners in the bank to develop and launch highly differentiated mobile payment solutions.• Senior Product Growth Manager for a top 10 funded series H healthtech startup (Redwood City)- Led a B2B expansion project, incorporating multi-regional business requirements and regulatory considerations, while driving VP-level discussions and decisions. Created a highly scalable product adoption strategy and training experience to facilitate enterprise customer (health care providers) engagement through a blend of in-person and digital approaches.• Lead Product Manager - Innovation Lab for a leading global consumer tech company (Menlo Park)- Established the innovation lab organizational structure, coordinating 5+ product teams. Managed the innovation funnel, from running divergent thinking ideation sessions, to building the frameworks for idea prioritization and stakeholder engagement. Led a series of MVPs to prove out the desirability / viability / feasibility of high value concepts.- Built and led a team of 7, including designers, engineers, and system architect to create a user-centric voice interface for a consumer electronics product, including developing the product strategy and driving the MVP implementation.

• Strategic Product Manager (Digital Transformation) for a leading US education company- Revitalized the product portfolio of online courses through customer behavior analysis and best practice studies. Defined the growth plan, value proposition, product roadmap and product vision.Conducted quantitative and qualitative surveys, user research, financial and technical analyses, identifying user pain points and moments of delight for new initiatives.• Strategic Business Designer (Telemedicine Robotics) for a Fortune 500 consumer tech company- Analyzed market demand, competition, and product adoption behaviors, developed partnership strategy, and identified solution and opportunity spaces in the telemedicine and home care sector.