• Responding to all group enquiries, in house or external caterer• Managing room inventory for groups from 10 to 100 guests • Conducting site inspections• Crafting proposals and contracts as well as intering relevant information in the system• Assisting guests with menu choices and editing BEOs• Coordinating and communicating event details written and verbaly to operational teams• Greeting guests upon arrival and handing over to Banquet team for execution of details•… Show more • Responding to all group enquiries, in house or external caterer• Managing room inventory for groups from 10 to 100 guests • Conducting site inspections• Crafting proposals and contracts as well as intering relevant information in the system• Assisting guests with menu choices and editing BEOs• Coordinating and communicating event details written and verbaly to operational teams• Greeting guests upon arrival and handing over to Banquet team for execution of details• Making sure deposit has been received and editing final bill• Forecasting department yearly budget and maximizing revenue• Sourcing, negotiating and managing external suppliers (transportation, gifts, AV, entertainment…)
• Supervising the entire hotel as Manager on Duty during several weekends per year• Training other staff members in order for them to cover the Events Department while away Show less

• Answering phone calls, qualifying inquiries and directing them to the appropriate sales contact• Crafting proposals and contracts and entering relevant information into system• Conducting site inspections and support as needed• Fulfilling client’s last minute requirements and special requests• Taking care of existing and new requests while the Sales Managers are away• Exploiting cross selling between both venues: Sheraton Vancouver Wall Centre 4* (711 rooms)and the… Show more • Answering phone calls, qualifying inquiries and directing them to the appropriate sales contact• Crafting proposals and contracts and entering relevant information into system• Conducting site inspections and support as needed• Fulfilling client’s last minute requirements and special requests• Taking care of existing and new requests while the Sales Managers are away• Exploiting cross selling between both venues: Sheraton Vancouver Wall Centre 4* (711 rooms)and the Westin Wall Centre, Vancouver Airport 4* (188 rooms) Show less

• Scheduling team’s planning and taking care of payroll• Managing individual and group reservations• Supervising breakfast and lunch• Prospecting alongside Sales Team to promote the restaurant

• Responding to group inquiries• Maintaining accurate, legible client/prospect contact records• Nurturing existing client relationships as well as developing new client relationships• Soliciting, negotiating, and booking new and repeat business• Conducting site inspections• Crafting proposals and contracts and entering relevant information into system• Supporting and contributing to the goals of the team• Working close from the Revenue, Sales and Convention Service… Show more • Responding to group inquiries• Maintaining accurate, legible client/prospect contact records• Nurturing existing client relationships as well as developing new client relationships• Soliciting, negotiating, and booking new and repeat business• Conducting site inspections• Crafting proposals and contracts and entering relevant information into system• Supporting and contributing to the goals of the team• Working close from the Revenue, Sales and Convention Service Teams• Exploiting cross selling between the five venues: Sheraton Brussels Hotel 4* (511 rooms), Sheraton Brussels Airport Hotel 4* (294 rooms), Le Meridien Brussels 5* (224 rooms), Four Points by Sheraton Brussels 3* (128 rooms) and Aloft Brussels Schuman 3* (141 rooms) Show less

• Responding to all group and event inquiries• Prospecting, managing, negotiating, following-up and converting business leads• Crafting proposals and contracts and entering relevant information into system• Conducting site inspections• Proposing menus and entering rooming lists in the system Editing BEO’s, welcoming client on site and assisting him during their event