Constance E. Richardson Email & Phone Number

Washington, DC

Washington D.C. Metro Area

- Created a welcoming and hospitable environment for office staff and guest- Mentored a team in administrative and operational tasks- Improved relationships with vendors to ensure the office has the right product at the right price at the right time

Washington DC-Baltimore Area

Washington DC-Baltimore Area

- Maintained accurate data in iMIS (client database)- Effectively modernized communication practices for membership dues renewal- Executed marketing, communication, and event operation plans with great attention to detail and high accuracy- Cross functionally partnered with Education, Accounting, and Subject Matter Expert teams to provide daily stellar.

Washington D.C. Metro Area

- Directed bi weekly visual merchandising projects- Led and developed a team of twenty-two associates to create a customer experience that exceeds expectation and drives loyalty.- Orchestrated a client centered environment by placing the right people in the right place at the right time. - Motivated the team to achieve their SPH and KPIs.

Washington D.C. Metro Area

- Built relationships with clients by providing the best personalized service possible- Alerted clients through Personal Book (CMS), email, and phone about new styles, sales, and in store events- Shared tactful fit, color, and trend advice with clients to maintain an authentic relationship- Generated brand loyalty through offering and securing rewards.

Houston Area, Texas; Washington, DC

- Consistently provided an exceptional client experience - Executes merchandising directives and maintained visual merchandising presentations- Maintained a clean and safe store environment

Houston, Texas Area

- Drove revenue by assigning associates to the right task at the right time- Coached associates “in the moment” on client interactions & performance to maximize productivity - Performed opening and closing procedures- Utilizing reports to make effective merchandising decisions & style the store to division standards- Additional responsibilities as assigned

Washington D.C. Metro Area

- Assisted in pattern making process for ready to wear collection- Designed and created a wearable art dress- Worked as an assistant instructor in sip and sew classes- Engaged with clients in off site brand activation- Worked as a production assistant for wearable art presentation and photoshoots

Washington D.C.

- Lead a team of 5 office assistant that maintain an organized, well-supplied, and efficient office space- Recorded minutes of Executive Board and General Body meetings- Created and published all official correspondence to the Executive Board and greater student Body

Houston, Texas

- Executed social media plan crafted by the designer through images and short video- Activated brand awareness through fundraising events- Assisted with fashion show production through venue selection, model casting, backstage operations, and day of set up and break down

2455 4th St NW Washington, DC 20059

- Curated a safe environment for 36 college freshmen women to settle into their home away from home- Planned and executed events that encourage health, wellness, and community- Enforced policies and followed through on procedures put in place by the Community Director and the University at large- Performed various administrative task to maintain the safety.

Houston, Texas, United States

- Provided a personalized shopping experience to all guest by listening, understanding, and sharing- Collaborated with sales and merchandising teams to provide to friendly and knowledgeable service, as well as, a clean and organized environment- Verified and Handled secure information to complete in-store transactions- Encouraged brand loyalty by educating.

Houston, Texas, United States

- Provided a welcoming environment to patrons by sharing helpful directions and answering frequently asked questions- Mitigated risk by offering special assistance to patrons- Worked in conjunction with fellow ushers to resolve patron concerns

- supported office projects by completing administrative task with accuracy and efficiency- created a welcoming environment for students and guest by consistently being a friendly face and listening ear- assisted CEO/Founder in tasks as assigned

Bachelor Of Fine Arts (B.F.A.), Fashion/Apparel Design

Activities and Societies: Ladies of the Quad Social Club, Undergraduate Student Assembly, STRIVE for College, Black Retail Action Group.

Education record