Constance Lin Email & Phone Number

Lead teams to provide player value through work systems and practices. While driving internal agreement and accountability for teams and development organizations, we are focusing on improvement.Responsibilities:- Plan and scope cross team projects within Player Platform.- Plan and scope the end-to-end platform integration path for each game developer on Riot's platform.- Build and adjust all integration milestones per customer, including kickoff meetings, working agreements, and follow-up commitments- Design systems for improving the feedback loop between teams, game and platform- Standardize communications best practices, nomenclature, and tools between platform teams and their customers.- Plan, scope, and provide long-term, sustainable customer management support between platform teams and game developers.- Assess, escalate, and document emergent customer issues, identifying and improving on process pain points and inefficiencies.

El Segundo, California, United States

Partner with product managers, creatives, and engineers to deliver solutions that help teachers to connect and empower their students • Create predictability within product delivery plans, impacting over 20M students and increasing NPS • Prioritize and reconcile competing products’ needs and mitigate risks across multiple cross-functional teams• Deep dive with engineers and product managers on the details of product requirements, including third party vendors• Cultivate and build strong partnerships with stakeholders to align roadmaps, gain buy in, ensure strategic alignment, heighten collaboration, and set OKRs• Accountable for consistency and quality through all phases of product development• Collaborate with Customer Success, Support, and Marketing to strategically position new product releases• Advise leadership team in M&A project and build operational project plans• Provide guidance and mentorship to team members, resulting in multiple promotions • Resource Management: contract negotiations and headcount management of external vendor resources• Change Management: Evaluate and refine complex processes to improve communication and operational excellence• Cultivate a culture of teamwork, transparency, and accountability

Marina Del Rey, Ca

Primary point of contact for internal and external teams to ensure high performance and timely delivery of new builds/ maintenance of B2B and B2C eCommerce websites - Manage scope, schedule, cost, risk and issues across multiple projects- Responsible for project resource allocation and utilization - Build and maintain detailed project plans from initiation to delivery - Work collaboratively with technical, creative and QA teams- Working with the client on identifying project risk and the management of changing business priorities Platforms: Magento, Insite, ShopifyPlus

Santa Monica, Ca

Oversee and manage the full project life cycle for multi-channel projects: iOS/Android apps, mobile web sites, for Fortune 500 clients across booking, retail, and self-service verticals. Provide ongoing support for multiple projectsKey Responsibilities:• Serve as the main client interface: helping define vision, clarifying strategic requirements, explaining complex ideas clearly, and managing expectations to keep projects on time and within budget• Partner with Account Manager in meeting client needs and identifying potential business opportunities• Manage interdisciplinary teams of visual designers, developers, and QA analysts to work collaboratively to deliver solutions that meet our clients’ needs• Set client expectations on a daily basis regarding timeline and deliverables• Maintain the balance of being a client advocate and a company advocate

Pomona, Ca

Support Four programs: Safety, WICC; Human Resources/Employee Development and Compensation: PDP, Op Min, CRV. Programs support all 35 districts across the Edison Service Territory. Ad Hoc work with HR/Case Management in managing employees on disability

Irwindale, Ca

As part of the Program Services department, partnered with program managers from the business/client side, manage a team, working towards meeting program goals. Manage two programs: Residential Lighting Incentive Program (RLIP) and Appliance Recycling Program (ARP). Both programs provide SCE customers with environmentally conscious alternatives.

Irwindale, Ca

Support Residential Lighting Incentive Program through analysis and reporting. Shape program decisions regarding strategies, procedure change and business planning.

San Gabriel, Ca

Westminster, Ca

Certified MediatorMediate small claims, civil and community cases between disputing parties

Irvine, Ca

Duties ranged from receptionist to personal assistant to paralegal. Internet research and email duties, set appointments, answer clients' questions, transcribe dictations, write depositions and other legal documents, use stamps.com to prepare certified and USPS mailing, and brainstorm with attorney to generate ideas for cases. Facilitate daily duties of the attorney