Constance M Email & Phone Number

Florida, United States

Florida, United States

Strong organizational, communication, and interpersonal skills, along with the ability to manage multiple tasks simultaneously:- Assist the Operations Manager in overseeing daily operations to ensure efficiency and effectiveness.- Supervise and manage staff, including creating work schedules and ensuring task completion.- Maintain high levels of customer satisfaction by addressing complaints and resolving issues promptly.- Provide administrative support, such as scheduling meetings, preparing documents, and managing inventory.- Help develop and manage budgets, ensuring resources are allocated effectively to meet organizational goals.- Ensure operations comply with health and safety codes and regulations.- Analyze current processes and suggest improvements to enhance productivity and efficiency.- Collaborate with various departments to support project delivery and operational goals.- Prepare and present reports on operational performance and project progress.- Assist in training and developing staff to improve team performance and skillsets.

Miami, Florida, United States

Miami, Florida, United States

Supporting senior executives and stakeholdersConducting all financial transactions; audits; wire transfers; adminInventorySellingTroubleshootingMake-it-go-right attitudeTraining new hiresTime management and organization skillsExcellent computer skills - Microsoft Office Suite and C-SuiteWriting and reading skillsStrong communication skillsSelf-starter and minimal supervision needed on daily tasks and projectsFast-pace environmentMultitaskingMicrosoft Office Suite and C-Suite expertise

Miami

Maintain and improve relationships on behalf of the Company with existing clients as assigned.Client-building relationshipsRepresent the clients and their needsProfessionally handling inbound and outbound calls with clients and usersAddressing any issues and training needsEvaluate analytic data from customersConducting efficient web-based trainingClients' accountability ROI reportsCompliance with applicable legal laws, regulations and rulesProficiency on CRM system

Bora Bora, French Polynesia

Performed as an Airport Greeter while also managing check/insIn-room orientation - high-end personalized service #1 upsellerTraining - internsHigh-pressure environmentSolution-oriented to clients' demandsQuality-oriented5-star service and customer servicePhone manners and etiquetteChecking guests in on arrival and out on departure.Posting charges to appropriate guest accounts.Anticipating and addressing guests' needs, and resolving their problems and complaints.Operating switchboard and assisting with inquiries.Assisting the reservations manager with taking reservations.Collaborating and communicating with other internal departments to ensure guest satisfaction.Complying with company procedures and safety policies.POS proficient - Micros and Opera