Constance Takarusenga Email & Phone Number

A seasoned IT professional with expertise in IT infrastructure management, cybersecurity, and leadership. She holds a Master’s degree in Information Systems and a Bachelor’s degree in Computer Science from the National University of Science and Technology. With over a decade of experience, Constance has successfully led IT teams, managed large-scale IT projects, and played a key role in advancing digital transformation initiatives within organizations. Her certifications include ITIL, and she has a deep understanding of Microsoft Exchange, cloud computing, and emerging technologies.She has a proven track record in planning, analysis, and implementing solutions to support business objectives. Constance excels in business analysis, network design, and systems implementation, with a strong focus on end-user support in Windows-based environments.Her expertise spans Microsoft 365, SharePoint Online, Active Directory, IT project management, IT asset management, and virtualization (HyperV). She also handles CAPEX budgeting, service delivery management, network configuration, and business continuity planning. Constance is adept at managing IT policies, offering first and second-line support, troubleshooting hardware and software issues, and ensuring robust IT infrastructure. She has played key roles in project management ,supporting remote sites, VOIP, and server maintenance while fostering strong relationships with service providers.

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  Information Technology Specialist

  Ppc Zimbabwe

  Oct 2011 - Present

  • Managed IT infrastructure, ensuring uptime and reliability for PPC Zimbabwe.• Implemented cybersecurity measures, conducted audits, and oversaw risk management.• Led a team of IT professionals in the IT turnaround ADHOC, setting goals and aligning with organizational objectives .• Enterprise Solutions & Applications Implementation project• Cloud computing• Developed and enforced IT policies, ensuring compliance with regulatory requirements.• Involved in major IT projects as the coordinator and main team player such as FDMS project, Migration of file server to Sharepoint online.Migration to Cloud services -Office 365.

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  National University Of Science And Technology

  Information Systems