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Constance Chong Email & Phone Number

Corporate Sales & Customer Lifecyle Manager @ Millennium Welt | CRM, New Business Development
Location: Petaling Jaya, Selangor, Malaysia 5 work roles
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Role
Corporate Sales & Customer Lifecyle Manager @ Millennium Welt | CRM, New Business Development
Location
Petaling Jaya, Selangor, Malaysia

Who is Constance Chong? Overview

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Constance Chong is listed as Corporate Sales & Customer Lifecyle Manager @ Millennium Welt | CRM, New Business Development based in Petaling Jaya, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Constance Chong.

Constance Chong previously worked as Corporate Sales & Customer Lifecycle Manager at Millennium Welt Sdn Bhd and Corporate Mobility Solutions at Bmw Financial Services.

Profile bio

About Constance Chong

As a Corporate Sales & Customer Lifecycle Manager at Millennium Welt Sdn Bhd, I leverage my Bachelor's degree in Business/Corporate Communications and my certifications in Ceili and Pceia to define, manage, and assess customer lifecycle management (CLM) strategy and activities. I have a strong understanding of SEM and CRM concepts and systems, and I use data analysis to identify business potential and opportunities for all business areas.In my previous roles, I have successfully participated in digitalization projects, developed and enhanced digital platforms and systems, and analyzed and completed business plans and development for B2B customers. I have also supervised and serviced lead generating online channels, managed a sales team and a credit assessment team, and provided support on dealer network development topics. I am passionate about creating effective marketing campaigns that target specific customer segments and increase user retention and loyalty. I value collaboration, innovation, and customer satisfaction, and I can bring diverse perspectives and experiences to the team.

Listed skills include Accounting, Adobe Acrobat, Account Management, Sales, and 15 others.

5 roles

Constance Chong work experience

A career timeline built from the work history available for this profile.

Corporate Sales & Customer Lifecycle Manager

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

▪Define, manage and assess customer lifecycle management strategy & activities.▪ Plan and operate CRM operations including campaign management and execution, monitoring, reporting and data quality.▪ Identify business potential & opportunity based on analysis for all business areas. Analyzing customer data and behavior to create effective marketing campaigns that target specific customer segments.▪ Strong understanding of SEM and CRM concepts. Managing the company's CRM system.▪ Supervise and service lead generating online channels including the corresponding response and follow-up with customers. ▪ Responsible for managing a company's sales team and driving sales growth in a corporate environment. ▪ Develop and implement sales strategies, identify new business opportunities, build and maintain relationships with corporate clients.▪ Develop a robust sales funnel management by hunting and identifying key corporate targets.

Nov 2022 - Jul 2024

Corporate Mobility Solutions

Malaysia

▪ To analyse the business requests and completing plan and development in agreement with consumer business needs (B2B). ▪ Participate in digitalisation project. To develop and enhance the digital platform and system.

Jun 2020 - Nov 2022

Retails Finance Business Manager

Cyberjaya, Selangor, Malaysia

(6 months Projects)▪ Responsible for credit assessment for retails finance application. ▪ Responsible to ensure the highest level of data quality and accuracy.▪ Provide support on Dealer Network Development topics which include internal & external communication activities to maintain Retail Standards compliance.

Oct 2021 - Mar 2022

Corporate Accounts Business Manager

Malaysia

▪ Manage, maintain & develop customer, vendor and dealer relationships for enhancing business opportunities in a professional & timely manner.▪ Experienced in equipment financing with a strong network of equipment vendors and customers.

Jan 2016 - Jun 2020

Customer Support Specialist

Agoda International Pte. Ltd.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Excellent customer service and manage the needs of customers. Professionally handled high volume of inquiries from clients and business partner. Provide effective solutions with analytical thinking.

Aug 2015 - Dec 2015
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Frequently asked questions about Constance Chong

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What is Constance Chong's role at their current company?

Constance Chong is listed as Corporate Sales & Customer Lifecyle Manager @ Millennium Welt | CRM, New Business Development.

Where is Constance Chong based?

Constance Chong is based in Petaling Jaya, Selangor, Malaysia.

What companies has Constance Chong worked for?

Constance Chong has worked for Millennium Welt Sdn Bhd, Bmw Financial Services, Bmw Group Financial Services, and Agoda International Pte. Ltd..

How can I contact Constance Chong?

You can use AeroLeads to view verified contact signals for Constance Chong, including work email, phone, and LinkedIn data when available.

What skills is Constance Chong known for?

Constance Chong is listed with skills including Accounting, Adobe Acrobat, Account Management, Sales, Microsoft Powerpoint, Report Writing, Customer Satisfaction, and Business Development.

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